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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,155 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,155 reviews
July 27, 2017
Wonderful Customer Service I first of all, talked to Charles Johnson over the phone. He stated to come in. He gave the best customer service experience possible. When I say he n I first of all, talked to Charles Johnson over the phone. He stated to come in. He gave the best customer service experience possible. When I say he never rushed me, took his time and it was all about what I wanted and how he could help. When I say after changing my mind over and over again, he still said take your time I'm here if you need me. Car shopping never been so easy until I stepped into Bettenhausen. You guys are the best. Charles you are wonderful!!! Keep up the Good Work. I love everyone that played a part. GO BETTENHAUSEN!!! More
by Craig
Employees Worked With
July 27, 2017
Car buying made easy I have a very easy and pleasant experience with this lot. Charles was great! They gave me a fair price for my trade and sold me a great car. I have a very easy and pleasant experience with this lot. Charles was great! They gave me a fair price for my trade and sold me a great car. More
by TennesseeSlim
Employees Worked With
July 26, 2017
Best of the best Nicest car buying experience we've had in forever. Loved the fact that we dealt with one gentleman, Jerome, who handled everythin. He didnt have to ru Nicest car buying experience we've had in forever. Loved the fact that we dealt with one gentleman, Jerome, who handled everythin. He didnt have to run back to manager to ask questions, then we didnt have to go sit with someone else for financing....one stop, one person, nice. More
by Thunder
Employees Worked With
Tinicia, Adam Swithin, Jerome Powell, John Jurcev
July 25, 2017
Great experience Extremely helpful and very straight forward. The best car buying experience I've ever had. They did everything to work around us. Definitely recommend Extremely helpful and very straight forward. The best car buying experience I've ever had. They did everything to work around us. Definitely recommend this place to everyone looking for a new car. More
by Stevelaceyluk
Employees Worked With
July 25, 2017
Thanks Charles Johnson My experience at Bettenhausen Chrysler Dodge Jeep Ram was excellent!!! This is the best dealship I've been to. Charles Johnson was my salesman. He's t My experience at Bettenhausen Chrysler Dodge Jeep Ram was excellent!!! This is the best dealship I've been to. Charles Johnson was my salesman. He's the best!! If Charles can't do no one can. I thank God for him. He really got me what I wanted. Thanks Charles!! More
by MO's Jeep
July 22, 2017
Great Customer Service! My family & I went to Bettenhausen about a year ago, just browsing for Jeeps. We were immediately greeted by Jerome, he was pleasant, informative and My family & I went to Bettenhausen about a year ago, just browsing for Jeeps. We were immediately greeted by Jerome, he was pleasant, informative and easy going. He encouraged me to test drive the vehicle for as long as we needed to. We left without purchasing a vehicle, but I stated, "If I actually decide to purchase a Jeep, I'll be sure to come back and ask for you." He shook our hands, thanked us for coming and said he'll be here when we're ready to purchase a vehicle. On 7/21/2017, we returned to Bettenhausen, specifically looking for Jerome and he recognized us as he approached. He shook our hands again and immediately wanted to know how he could assist us. Once again, he was friendly, infomative & allowed me to look around without being pushy. I did not come to buy a Jeep, but ended up leaving with a new 2017 Jeep Wrangler and I'm excited to have it! Car buying can be a daunting process, but Jerome makes the process that much easier. I appreciate the level of customer service Jerome provided to me and my family during our car buying experience, thanks again Jerome! More
by KiKi Sowell
Employees Worked With
Jerome Powell
July 22, 2017
Scott is a professional! This is our 2nd van purchased from Bettenhausen. Have used service dept. since 2005. The staff is quality A to Z. We never felt pressure from anyone. This is our 2nd van purchased from Bettenhausen. Have used service dept. since 2005. The staff is quality A to Z. We never felt pressure from anyone. They were all about making us feel good about who we were dealing with as much as feeling good about our new vehicle. Thanks to the whole team. More
by Keith Kandel
July 21, 2017
Nick Nowak is your guy! I bought my Renegade a little over a week ago. I LOVE it!! Fantastic! I'm extremely happy with it. Nick Nowak was my salesman. We couldn't be happ I bought my Renegade a little over a week ago. I LOVE it!! Fantastic! I'm extremely happy with it. Nick Nowak was my salesman. We couldn't be happier with his knowledge and professionalism. Great guy, great dealership. Thanks again, Nick and Bettenhausen! More
by genelle wherfel
Employees Worked With
July 20, 2017
Thank you Jerome! Jerome was so patient. It took me 3 visits to make a decision, and when I did he did his best to make it work. Jerome was so patient. It took me 3 visits to make a decision, and when I did he did his best to make it work. More
by Wow!Orange!
Employees Worked With
Jerome Powell
July 20, 2017
Nick is AWESOME Nick made me feel like I was the only customer in the dealership. He was professional, courteous and very helpful. I'll always buy my cars from Betten Nick made me feel like I was the only customer in the dealership. He was professional, courteous and very helpful. I'll always buy my cars from Bettenhausen and Nick. He made my dream car a reality!! More
by Sunshine.rn2007
Employees Worked With
