Bettenhausen Chrysler Dodge Jeep Ram

New Vehicle Lease Purchase All aspects of my experience start to finish were excellant !! Charles Johnson represented the organization in a very personable & professional manner All aspects of my experience start to finish were excellant !! Charles Johnson represented the organization in a very personable & professional manner. Gregory H. Okon Sr. More

Above & Beyond! I went to Bettenhausen for my first car purchase. Mike Rowe went above and beyond to help me get everything I wanted in my Jeep Cherokee and made the I went to Bettenhausen for my first car purchase. Mike Rowe went above and beyond to help me get everything I wanted in my Jeep Cherokee and made the buying process very simple. The whole experience was very pleasant. I did look at other dealerships but I purchased from Bettenhausen because of the superb customer service. I highly recommend this dealership if you are looking to a purchase a car from people who truly treat you with respect and make the whole car purchasing process one that is both enjoyable and simple! Thank you Mike!!! More

New car purchase Charles assisted me with my first car purchase, he got me the best deal I possibly could. Thank you Charles!! I will definitely be back again. Charles assisted me with my first car purchase, he got me the best deal I possibly could. Thank you Charles!! I will definitely be back again. More

Best service Best new car buying experience ever. Never felt pressured. Dave really took care of us. He was as cool as the other side of the pillow. Best new car buying experience ever. Never felt pressured. Dave really took care of us. He was as cool as the other side of the pillow. More

Did We Actually Have Fun Buying A Car? Having been involved in many new car purchases and leases over the years, I have to say that Bettenhausen was anything but ordinary when it came to th Having been involved in many new car purchases and leases over the years, I have to say that Bettenhausen was anything but ordinary when it came to the purchasing process. I was surprised to learn right from the start that the salesmen are not on a commissioned basis and was glad to see that the familiar "white collars and blue suede shoes salesmen" where nowhere to be found. While walking the floor, we struck up a conversation with Casey Dugan while looking at a Jeep Wrangler. Immediately, it was clear that he had an a real knowledge of the car and insight into what kind of things to consider while making our selection on trim level and options. We also talked about other things like finance, leasing, warranties, and the like and we were very appreciative of his candid comments. When it came time to work out the deal, we readied the cannons for the sales 101 "trial closes", "let me go check with my manager", and "how about this" blah-blah back and forth negotiation. As it turned out, I was completely wrong. Aside from us working out the decision between leasing and purchasing, the process was completely stress-free. The best way I could describe it would be to say that Casey acted less like a salesmen and more like an advocate for us to make sure we got the deal we were looking for. We did get an excellent deal on the new car, a fair price for the trade-in, and very acceptable financing terms- no cannon fire necessary. At every step of the process, we were pleasantly surprised with how easy it was- no pressure whatsoever. I would highly recommend speaking with Casey if you are thinking about a Jeep know someone who is. More

Great Buying experience Matt Tesauro and Don Peterson made the buying experience easy and painless. They were very knowledgeable and friendly. From start to finish the buyin Matt Tesauro and Don Peterson made the buying experience easy and painless. They were very knowledgeable and friendly. From start to finish the buying process was smooth very relaxed no high pressure. More

Great Service, Friendly Staff Everything was quick and painless, I felt valued as a customer and I didn't feel pressured to accept any deals that I didn't want. Jay was through in Everything was quick and painless, I felt valued as a customer and I didn't feel pressured to accept any deals that I didn't want. Jay was through in his explanation of the purchasing process and he was able to locate the vehicle that best fit my needs. He didn't hover like some other car sales people and he did a great job of keeping in contact with me through the process and explaining the steps. All of the staff members were extremely friendly and helpful, I felt welcome and comfortable. More

Excellent Customer Service I am very pleased with the customer service I received. Charles really worked hard to get me the vehicle of my dreams at a good price! I will shop her I am very pleased with the customer service I received. Charles really worked hard to get me the vehicle of my dreams at a good price! I will shop here again when I'm looking for a new car and I will tell friends and family to shop here as well. More

One of the Best Dealerships I have ever worked with. I have to say we we're pleasantly overwhelmed with the Friendly attention we received while at the Dealership. Although I was at first skeptical of yo I have to say we we're pleasantly overwhelmed with the Friendly attention we received while at the Dealership. Although I was at first skeptical of young Casey Dugan, he most certainly turned my skepticism into the best experience I have ever had at a dealership. When we we're first introduced to Casey he was very pleasant, but seemed so young. Normally, my first impression is usually dead on, and I was thinking that we would be going back and forth between Casey and a Manager and 10 other people. It didn't take long for me to turn my opinion around. Casey was very knowledgable, pleasant, experienced and made my wife and I his 1st priority. He did everything in his power to make sure we knew everything we should know about purchasing a vehicle with Bettenhausen. We we're overwhelmed with the the selection, but found the exact Jeep we wanted. And had a Fun Day to boot. We will certainly be recommending this dealership and more so young Casey, as he represented himself and the dealership in a Respectable, Professional manner. Thank you again for everything. We Love this Jeep. More

Just Ask For Mike! My roommate and I walked in, found the car I researched online, stood next to it and waited. Michael Kass approached us, I told him this was the one, My roommate and I walked in, found the car I researched online, stood next to it and waited. Michael Kass approached us, I told him this was the one, that I didn't have a down payment and to make it happen. End of story, right? lol Long story short, after 7.5 hours, a few disappointments, three test drives and a free meal provided at the suggestion of the finance manager, I left with a vehicle that wasn't EXACTLY what I wanted, but was pretty darn close. Mike went above and beyond to make me comfortable and calm. He dealt with my temper tantrum/mini breakdown and never made me feel dumb for asking certain questions. At no point did I feel hassled, tricked or pressured into doing anything. In those terms, this was the best car buying experience I've ever had. I would definitely consider purchasing my next vehicle here and have no problem referring friends, family or anyone who asks. Just ask for Mike! More