Bettenhausen Chrysler Dodge Jeep Ram

Great experience for my husband and I. Very quick to complete the sale and everyone was extremely friendly! Service department was helpful! would shop here again. complete the sale and everyone was extremely friendly! Service department was helpful! would shop here again. More

Just purchased a 2014 Jeep Wrangler Unlimited from Jenna. Very good experience! Easy process...very relaxed. Jenna's great to work with and very honest with her answers to questions. Would highly recommend w Very good experience! Easy process...very relaxed. Jenna's great to work with and very honest with her answers to questions. Would highly recommend working with her. Whole purchase smooth and no surprise charges or glitches. Would highly recommend working with Jenna when you are ready for a Chrysler product. More

My "NO" is a qualified one for this dealership. Dodge gave me Yokohama tires that are bad for snow. Dodge and the Dealer refuse to do anything. Scott A yelled at me and was impolite because I was f Dodge gave me Yokohama tires that are bad for snow. Dodge and the Dealer refuse to do anything. Scott A yelled at me and was impolite because I was firm about the issue. Van slides going around corners from stop. Traction control slips on dry, salted roads from a stop on 25mph urban roads. 20 Mph in hard pack snow and van slides several van lengths. I traded in a Ply Grand Voyager, a very similar vehicle that did not have these tendencies with Goodyear tires. Further, Consumers Reports says Yokohama tires are not good for snowy regions. I spoke with Dodge, there response as "You test drove the van…" and my response was "Nov. 30th with no snow on the ground yet. How could I test drive the van/tires in snow?" silence. Then Dodge said, "the tires were on the van description." I have the sticker and there is no mention of tires. Further, folks test the vehicle when you go for a test drive-quietness, controls, comfort and so on. All this matter not to Dodge. Bettenhausen offered to get tires, but they could not get the Goodyear Triple-tread(the all - season tire comparable to the Yokahama) but only the integrity tire and one cheaper tire. Further, their price for the Goodyear integrity tire was higher than the retail price I was quoted by Goodyear, for the Triple-tread, a better tire. All in all, while the shopping experience was stellar with Bettenhausen, this tire issue is a safety issue and neither Dodge nor Bettenhausen is going to step up and stand behind fixing the safety issues. More

I came in to purchase a Dodge Journey from Scott. I had visited previously at the recommendation of my father and returned when I was ready to buy. Scott was very professional and friendly on all my visit visited previously at the recommendation of my father and returned when I was ready to buy. Scott was very professional and friendly on all my visits. It was a Saturday and he was extremely busy but he always let me know exactly what he was doing and kept me updated on times, etc. I even took a Journey home and then came back on Monday because I found I couldn't live without Navigation. Scott went out of his way to find me the exact vehicle I wanted, WITH Navigation, sent someone all the way to Elgin (twice) to make sure I had it that night. I really feel Scott and Bettenhausen went out of their way to make sure I was happy with my purchase. It's nice to know that someone values your time even when you aren't buying the most expensive car on the lot. This is my second purchase from a Bettenhausen dealership, first purchase with Scott. I would absolutely recommend both. They've definitely earned my repeat business. More

Charles was very helpful. He helped me find the car I wanted and kept me stay in my budget. I would recommend the dealership and Charles to any friends or family. wanted and kept me stay in my budget. I would recommend the dealership and Charles to any friends or family. More

I came into Bettenhausen with the intent of seeing, in person, the Jeep that I had researched online. Adam greeted me right away and was extremely knowledgable. He was able to find the exact Jeep and the person, the Jeep that I had researched online. Adam greeted me right away and was extremely knowledgable. He was able to find the exact Jeep and the price was right on. He was patient with me and answered all of my questions. Adam stayed late with me and I left that evening with a brand new car. He did a great job and I will absolutely recommend Adam and Bettenhausen to my friends and family!!! More

matt tesauro was great and friendly and very nice to me and my uncle. i would come here and tell anyone that if your buying a jeep or Chrysler to come here. great service all the way around from the time and my uncle. i would come here and tell anyone that if your buying a jeep or Chrysler to come here. great service all the way around from the time you walk in door to the time you walk out . p.s one great thing that i really loved about buying my new car was that i wasent hounded when you walk in door and no pressure at all. More

went in just to browse the used car selection, and adam was bound and determined to see us leave in a vehicle we wanted. he succeeded beyond our expectations and was able to put us in a brand new car with was bound and determined to see us leave in a vehicle we wanted. he succeeded beyond our expectations and was able to put us in a brand new car with single digit miles on the odometer. very happy with our experience. if you're looking for a new or used car and want to be happy with the whole package ask for adam he will make sure you're driving home in the right vehicle More

I was very pleased with my experience at Bettenhausen. Matt did an outstanding job getting our de done. He was professional and understanding of our situation. Matt did an outstanding job getting our de done. He was professional and understanding of our situation. More

Both Don and Scott we're friendly and a joy to spend time with. They made purchasing a vehicle easy and painless, and I would recommend buying from Bettenhausen to anyone. time with. They made purchasing a vehicle easy and painless, and I would recommend buying from Bettenhausen to anyone. More