Bettenhausen Chrysler Dodge Ram- Service Center
Tinley Park, IL
821 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center
My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me understand, what going on with my vehicle. The first time I picked my Jeep up I didn't make it down the street something was wrong with my Jeep the light was on, the gas cap too and it was hesitating to move, So I took my Jeep back had paid move different diagnosis that evening, but bragged about giving me loaner. I spent over $1984.57 and still couldn't give us the right diagnosis. Over the last 3 years, We have spent over $7000 with this Jeep Company on service not getting the correct answer to be treated unfairly is terrible. Then say come back later and pay 1500 for the engine mounts. I don't have faith or trust in this service department. Consultants Candace Kostial 6567 communication is horrible. More
Excellent service, very fast professional service consultants. Salesperson, Ryan, has always been great. I have purchased five plus vehicles from this dealer consultants. Salesperson, Ryan, has always been great. I have purchased five plus vehicles from this dealer More
Dan Galvan, service mgr. , Michael S., service advisor, Jason, mechanic were all very responsive, professional, and guiding. If they said they would call with updates, they d , Michael S., service advisor, Jason, mechanic were all very responsive, professional, and guiding. If they said they would call with updates, they did. Very important to me. More
Recently had two separate repairs that were needed and my Jeep is running great once again thanks to the Bettenhausen Service Department team. Jeep is running great once again thanks to the Bettenhausen Service Department team. More
Exceptional service! Jackie in the service department provides great customer service. The service is efficient, thorough, and honest. The dealership is spotless and the Jackie in the service department provides great customer service. The service is efficient, thorough, and honest. The dealership is spotless and the waiting area comfortable and accommodating for those who are working on their laptops while waiting. More