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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
821 Reviews

821 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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January 05, 2024

My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me More

by arbrenia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Bettenhausen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Neely
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Prno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Welsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Arbrenia, your feedback is important to us, and we'd like to hear more about your experience at our Service Department. Please contact us at your convenience, so we can discuss your experience. Bettenhausen Chrysler Dodge Jeep RAM Team

Jan 09, 2024 -

arbrenia47 responded

I have contacted the Service department. Why should I keep reaching out to them my information is in the system. The Service Department is not trying to do anything like I said terrible customer service.

December 26, 2023

Excellent service, very fast professional service consultants. Salesperson, Ryan, has always been great. I have purchased five plus vehicles from this dealer More

by aabucki9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Bettenhausen Chrysler Dodge Jeep RAM. We can’t wait to see you for your next servicing appointment! Bettenhausen Chrysler Dodge Jeep RAM Team

December 20, 2023

Dan Galvan, service mgr. , Michael S., service advisor, Jason, mechanic were all very responsive, professional, and guiding. If they said they would call with updates, they d More

by Agalvin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

December 17, 2023

Good dealership Service people are great and helpful That is enough words no need for more More

by sw_smallfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 19, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

December 08, 2023

Recently had two separate repairs that were needed and my Jeep is running great once again thanks to the Bettenhausen Service Department team. More

by DWB788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico & Mike
Dec 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

December 06, 2023

I always get great service at Bettenhaus. My go to representative is Jackie. She is the goods. More

by seetee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 07, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

December 04, 2023

Exceptional service! Jackie in the service department provides great customer service. The service is efficient, thorough, and honest. The dealership is spotless and the More

by Purple Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

December 04, 2023

My oil change was quick. They had me in and out of there within an hour. Everyone was very courteous. More

by Johnpacult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Velazquez
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

John, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Bettenhausen Chrysler Dodge Jeep RAM Team

December 02, 2023

The service was excellent. Chris was knowledgeable, friendly and very efficient. The car wa ready when I was told it would be. More

by dmt923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O.
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

November 29, 2023

Bettenhausen continues to strive for excellence in customer service and treating their customers like family. More

by Sammy1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Dec 01, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Sammy, thank you for recognizing your experience at Bettenhausen Chrysler Dodge Jeep RAM. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Bettenhausen Chrysler Dodge Jeep RAM Team