Bical Auto Mall

Charlie Albanese is a professional and dedicated salesman who knows and understand his clients, Very dedicated to satisfying the customers desires and needs. I have no problems recommending Charlie and the who knows and understand his clients, Very dedicated to satisfying the customers desires and needs. I have no problems recommending Charlie and the dealership for new customers as Charlie is the ultimate professional. More

Charlie is great. He explains everything about the vehicle and makes the process smooth, I've been dealing with him for years. He explains everything about the vehicle and makes the process smooth, I've been dealing with him for years. More

My 2006 Cadillac DTS, which has previously been serviced here on at least three prior occasions and recently cut-off while being driven (with check-engine light appearing), was TOWED here for service (Cont here on at least three prior occasions and recently cut-off while being driven (with check-engine light appearing), was TOWED here for service (Control #24340) on 11 August 2025 -- three weeks ago. On 29 August 2025, after approximately 3 weeks WITHOUT anyone at Bical Auto Mall calling and giving me an UPDATE on the status of such vehicle, I called and subsequently spoke with Bical Auto Mall Service Representative David Ramoutar, who basically advised me that "the car is downstairs and still won't start. " Why CAN'T Bical Auto Mall mechanics start / fix my vehicle in question, particularly WITHIN athree-week period? And why have I NOT been offered a NO-FEE -required rental car while Bical Auto Mall CONTINUES to try and fix / restart my vehicle? Lastly, will Bical Auto Mall honor the Parts Warranty for such vehicle? More

Great salesman, Knowledgeable and courteous. Charles Albanese is a delight to deal with and I would recommend him and recommended to relatives and frinds. Charles Albanese is a delight to deal with and I would recommend him and recommended to relatives and frinds. More

I cannot say enough about Charlie, He makes the process so easy, always a fair price and he cares about you. The entire staff is just as friendly and caring. so easy, always a fair price and he cares about you. The entire staff is just as friendly and caring. More

Fantastic experience working with Bical Auto Mall, especially working with Charlie. He made the process easy and smooth and found me the perfect vehicle to meet my traveling needs. especially working with Charlie. He made the process easy and smooth and found me the perfect vehicle to meet my traveling needs. More

Charlie is the best. can always rely on him for anything. family been dealing with him for 10yrs and maybe has 5-6 of family members. recently purchased my lease and it t can always rely on him for anything. family been dealing with him for 10yrs and maybe has 5-6 of family members. recently purchased my lease and it took maybe an hour to do IN and OUT. Gladly return to him when needed.. grandmas now at that age. More

Charlie was very helpful in explaining the finance options and finding vehicle that best suited my needs. Was very professional and easy to work with. options and finding vehicle that best suited my needs. Was very professional and easy to work with. More

Charlie Albanese has always been trustworthy, friendly, kind, professional and listens to concerns and needs. Quite experienced! Par excellence! Kudos! This is my second lease with Charlie Albanese. kind, professional and listens to concerns and needs. Quite experienced! Par excellence! Kudos! This is my second lease with Charlie Albanese. More

scheduled an 8;30 am appointment for check engine light , pulled in on time service rep Ernest Wan told me gonna be at least 5 hours, he has to take care of his people first, like he was looking for a hand o pulled in on time service rep Ernest Wan told me gonna be at least 5 hours, he has to take care of his people first, like he was looking for a hand out if I wanna get bumped up become one of his people. I left it for the 5 hours he says gonna order the part & call me 3 to 5 days , 2 weeks later find out he never ordered the part. More