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Bical Auto Mall
Brooklyn, NY
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 865 reviews
August 01, 2023
Informative and provide good service. Was able to get what I was looking for within a reasonable time phrase. I was given individual attention Was able to get what I was looking for within a reasonable time phrase. I was given individual attention More
by R113as
Employees Worked With
August 01, 2023
Charlie Albanese was very helpful, he took a great deal of time to explain all the features of the vehicle, which made my decision so much easier. I would recommend Charlie Albanese and Bical Auto Mall to of time to explain all the features of the vehicle, which made my decision so much easier. I would recommend Charlie Albanese and Bical Auto Mall to anyone. From Sales, to Service to Finance everyone is excellent. More
by Happy Customer
August 01, 2023
L like to mentioned that Mr. Charlie Albanese for his professional approach with my leasing of cars for years, i just survived a stroke and Charlie understood and helped my wife Charlie Albanese for his professional approach with my leasing of cars for years, i just survived a stroke and Charlie understood and helped my wife and I through my lease and 2nd car purchase. Thank you !! More
by Al Berrios Sr.
Employees Worked With
July 28, 2023
I went for an oil change this morning and this place wanted to rob me blind. Wow! they wanted to charged my credit card 3% extra for using the card . Even third world countries don’t charge credit card wanted to rob me blind. Wow! they wanted to charged my credit card 3% extra for using the card . Even third world countries don’t charge credit cards extra fees. This tall brown guy wanted to square off me , but he was dead meet !!! This place is so unprofessional you can hear all of them gossiping about other co workers. This is not my regular dealership, I went there because it was close to home and they treated me like you meant xxxx to us but only your money we want . No should go to that place. My service advisor was great his name is David but people in the cashier area sucked . 8:am they’re sitting there eating pork chop and milkshakes 🤦♂️🤦♂️🤦♂️ what kind of professional services can these people offer you !!! More
by celestingeorge
Employees Worked With
July 24, 2023
Charlie Albanese was extremely helpful. My wife and I are very happy with out experience at Bical My wife and I are very happy with out experience at Bical More
by anthonypalmiotto
Employees Worked With
July 24, 2023
They answered all the questions that I had and were a pleasure to work with. pleasure to work with. More
by garyg4167
July 13, 2023
Austin went above and beyond with helping me purchase my car. I will highly recommend him to my friends and family. Planning to purchase more cars in the future from him. car. I will highly recommend him to my friends and family. Planning to purchase more cars in the future from him. More
by vuung22
Employees Worked With
Austin Rizzotti
July 12, 2023
Very helpful and knowledgeable. Andreii was very patient with us as we made our decision. We would recommend Bical Auto to others. Thank you. Andreii was very patient with us as we made our decision. We would recommend Bical Auto to others. Thank you. More
by daniellealvarez620
Employees Worked With
