Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bical Auto Mall
Brooklyn, NY
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 865 reviews
January 30, 2023
Friendly, very knowledgeable. And will do they’re best to make you feel satisfied with the car of your liking.. And will do they’re best to make you feel satisfied with the car of your liking.. More
by DR
January 29, 2023
The dealership has a very clean and professional atmosphere. My father has been a customer for a long time and recommended me. I was very happy with my experience! atmosphere. My father has been a customer for a long time and recommended me. I was very happy with my experience! More
by Mrjjr4ever
Employees Worked With
Jimmy Acosta
January 26, 2023
What a great prospecting and buying experience. Bical is what car dealers should follow for how they treat customers. Smooth and positive experience all the way through. Robert G, Charlie A and the Bical is what car dealers should follow for how they treat customers. Smooth and positive experience all the way through. Robert G, Charlie A and the rest of their team are awesome. Highly recommend the Cadillac XT6 and Bical to be your dealer. More
by Mike Ryan
January 21, 2023
The person who assists me were very pleasant and explained in detail what I am getting. explained in detail what I am getting. More
by Marcieg0329
Employees Worked With
January 20, 2023
Great location and friendly staff, sales man is very accommodating. This is my third lease with BiCal accommodating. This is my third lease with BiCal More
by Jspezio1121
Employees Worked With
January 19, 2023
GREAT CUSTOMER SERVICE. PROFESSIONAL AND KNOWLEDGEABLE AND PATIENT WITH CUSTOMER INQUIREIES. i WOULD RECOMMEND THEM TO ANYONE. PROFESSIONAL AND KNOWLEDGEABLE AND PATIENT WITH CUSTOMER INQUIREIES. i WOULD RECOMMEND THEM TO ANYONE. More
by sarmao
January 16, 2023
Receive excellent service always. Charlie Albanese is a pleasure to work with. Explains everything and gives you time to work to your benefit. This is by far the best benefit a deale Charlie Albanese is a pleasure to work with. Explains everything and gives you time to work to your benefit. This is by far the best benefit a dealer can provide to a buyer. More
by gamblingnana
Employees Worked With
January 15, 2023
I have been doing business with this dealership for a number of years. Always found everyone friendly and helpful including Charles Albanese the sales rep that helped me get into my 2023 Equinox. number of years. Always found everyone friendly and helpful including Charles Albanese the sales rep that helped me get into my 2023 Equinox. More
by emtburt
January 15, 2023
Charlie Albanese from Bical was such a pleasure to work with. From answering all my questions to handling all my paperwork. He made the buying car process so easy for me especially with my busy schedule. T with. From answering all my questions to handling all my paperwork. He made the buying car process so easy for me especially with my busy schedule. Thank you so much Charlie. More
by Nicole
Employees Worked With
January 09, 2023
It was very helpful explaining step by step . It was very good experience for me . Good job I’ll will recommend friends and family to them It was very good experience for me . Good job I’ll will recommend friends and family to them More
by Angelicahm877
Employees Worked With
Jimmy Acosta
