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Bical Auto Mall
Brooklyn, NY
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 866 reviews
November 11, 2021
Charles (Charlie) Albanese is an incredible sales manager. This is the third car that I have leased with him in the past several years and always gives expert customer service. Service center manager. This is the third car that I have leased with him in the past several years and always gives expert customer service. Service center also gives TLC. A few years ago, my leased Cruze had a lleak that needed a repair. All was completed in a few hours. More
by claude
Employees Worked With
November 10, 2021
Charlie from Bical was very professional, friendly, curious and knowledgeable. He made you feel comfortable and relaxed with no pressuring. curious and knowledgeable. He made you feel comfortable and relaxed with no pressuring. More
by mardes711
Employees Worked With
November 05, 2021
This will be my 3rd car with Bical. Dealing with Charlie and the team are always a pleasure. Will always use them instead of going somewhere else. They make you feel like family when your there. and the team are always a pleasure. Will always use them instead of going somewhere else. They make you feel like family when your there. More
by william.durando
October 31, 2021
Courtney Williams, was not only knowledgeable about the products he supports but I feel went above and beyond what he is required to do! Amazing service products he supports but I feel went above and beyond what he is required to do! Amazing service More
by joebo222000
Employees Worked With
October 30, 2021
Charlie Albanese was an excellent salesman and I will always go back there and recommend my friends to go there always go back there and recommend my friends to go there More
by andylom1958
Employees Worked With
October 30, 2021
Very good detailed service. Friendly and answered all questions regarding the car and options of existing cars available . questions regarding the car and options of existing cars available . More
by Shirley
October 22, 2021
Charlie was extremely helpful, he explained everything thoroughly and was honest. He showed us how to use the car, helped with all paperwork and was pleasant to work with. thoroughly and was honest. He showed us how to use the car, helped with all paperwork and was pleasant to work with. More
by Harry420
Employees Worked With
October 12, 2021
Bical dealership was friendly, clean, professional. Great people great places for your next car purchases . The sales people are really friendly. Charlie abanees is the best… thank you so much … people great places for your next car purchases . The sales people are really friendly. Charlie abanees is the best… thank you so much … More
by cliffordraghunauth
October 11, 2021
Charlie Albanese is a very good dealer. It’s why I come back to work with him at the end of my lease. back to work with him at the end of my lease. More
by Shirley
Employees Worked With
