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Bical Auto Mall

Brooklyn, NY

4.7
817 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 817 reviews

April 01, 2021

Excellent service, the sales staff was patient and friendly. Good great, helpful, knowledgeable kind helpful awesome Charlie was extremely helpful and friendly. He took the time to show me how to oper More

by Kennethmccrae
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

I wish I could give this dealership/leasing manager more stars. It was an extremely seamless, smooth and pleasant experience. From the first phone call to the second I drove off the lot in my new vehicle, I More

by R Gravina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

March 14, 2021

Bical Auto Mall and Charlie Albanese are the best in the business. I have been dealing with them for over 30 years and will always recommend them. More

by johnct5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Mar 17, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

March 13, 2021

I was very pleased with the professional atmosphere. Because my car was a special order and took some time to arrive, I was called periodically with updates. ( It’s being built, it left the facto More

by mcaiazzo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Bical Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, The Bical Auto Mall Team

March 09, 2021

This was my first time purchasing a car. My family has been a part of the Bical Auto Mall family for 30 years. It was such a great experience. Charlie Albanese explained everything and was very patient w More

by Mico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Excellent customer service, always get a great deal, have been leasing with them since 1995. Would always recommend them to anyone looking for GM vehicles. More

by agarafalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Mar 12, 2021 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

Mar 12, 2021 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

March 02, 2021

Charlie Albanese is the best! He knows his stuff and goes the extra mile. He makes the process smooth and easy. I Will Certainly ask for Charlie for our Next Car! More

by Blazer724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Bical Auto Mall responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Bical Auto Mall Team

February 27, 2021

The most stress free car buying experience I’ve ever had was at Bical Auto Mall. Charlie was my sales rep and he was knowledgeable and pleasant throughout the entire process. He wasn’t pushy and took his ti More

by meg.mcgoorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Bical Auto Mall responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Charlie was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Bical Auto Mall Team

February 25, 2021

My wife and I have purchased or leased approximately 20 vehicles from Charles Albanese for over twenty years. This going back to when Charlie owned the Rockland County Chevy Dealership in Haverstraw, NY. More

by peterstevensinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Bical Auto Mall responded

Peter, you have been doing business with Charles and Bical Auto Mall for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best, The Bical Auto Mall Team

February 23, 2021

Charlie & dealership always go above and beyond. My family very well satisfied in every aspect. We have been purchasing multiple vehicles for the past 15 years & will continue to do so. More

by Mm
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Bical Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Charlie and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Best, The Bical Auto Mall Team

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