Bical Auto Mall

Bical Auto Mall is the BEST in the business! We have been coming to Bical Auto Mall for 30 years. To us, it feels like family. We have been to other dealerships and service centers but we always We have been coming to Bical Auto Mall for 30 years. To us, it feels like family. We have been to other dealerships and service centers but we always come back to Bical Auto Mall. The entire staff is exceptional. We have been working with Phil Spoto and Charlie Albanese for years. Charlie always reaches out to us beyond the sale. He checks-in throughout the year to see how things are going, if all is ok with the car, etc. He has always been and continues to be a straight-shooter, honest and professional. We have used many service centers and have found that the almost two-hour drive from our home to Bical Auto Mall is worth it when we need service. We know with Anthony and his team in the service department, our car is in good hands. They are always thorough and honest. The Bical Auto Mall customer service from top to bottom makes the difference each and every time. Our experience with Bical Auto Mall has always been exceptional. They are a class act dealership and we are proud to be part of the Bical Auto Mall family. More

Highly Recommended I highly recommend Bical Auto Mall. After dealing with several dishonest and "typical" salespeople else where, i stumbled upon Bical and they couldn't I highly recommend Bical Auto Mall. After dealing with several dishonest and "typical" salespeople else where, i stumbled upon Bical and they couldn't have been more professional, courteous and kind. I highly recommend them! Their new location is beautiful and convenient (right off of the Belt Parkway). Literally every single person I encountered, including the people answering the phones there, were knowledgeable and great at their jobs. More

Great experience when figuring out my new lease. Very helpful when deciding which car was right for me. Easy transition when bringing back my old lease. experience when figuring out my new lease. Very helpful when deciding which car was right for me. Easy transition when bringing back my old lease. More

Great experience Charlie at BICAL AUTO is great. He makes everything easy and understandable. It was wonderful to work with him. I am so happy with my new leased ca Charlie at BICAL AUTO is great. He makes everything easy and understandable. It was wonderful to work with him. I am so happy with my new leased car. Thanks for everything Charlie!! More

New Car sales Excellent salesman, great personality, very helpful and knowledgeable. Can't say the same for the front desk. Do your research and know your options. Excellent salesman, great personality, very helpful and knowledgeable. Can't say the same for the front desk. Do your research and know your options. They even take to the salesman with disrespect. More

Highly Recommended Sales person, Andrei was very friendly, knowledgeable, answer all my questions, was not overly forceful while making sale and provided excellent custo Sales person, Andrei was very friendly, knowledgeable, answer all my questions, was not overly forceful while making sale and provided excellent customer service. He took time to explain every feature on the vehicle and provided information on different models. Best sales person we have done business with. More

Highly recommended Bical Auto Mall/Kristal Auto Mall was a pleasure to deal with. They were kind, knowledgeable, not pushy and professional. Jamil specifically was an ab Bical Auto Mall/Kristal Auto Mall was a pleasure to deal with. They were kind, knowledgeable, not pushy and professional. Jamil specifically was an absolute gentleman who excels in his field. Their brand new facility is impeccable. Literally, every single person I encountered were beyond kind, Phil, Jeff and Shay were all great. More

Leased a 2017 gmc acadia. Good dealership. Would recommend to friends and family. Very friendly staff. I was in the place for not more than 2 hours. Compared to other dealers Good dealership. Would recommend to friends and family. Very friendly staff. I was in the place for not more than 2 hours. Compared to other dealerships that hassle you and make you wait more than 5-6 hours. Very good place, professional staff. More

Great Experience! Our salesperson, Charlie, was great. He was very helpful, didn’t try to sell us stuff we didn’t want and expedited the process as much as he could. Our salesperson, Charlie, was great. He was very helpful, didn’t try to sell us stuff we didn’t want and expedited the process as much as he could. More

Dealership was very accomodiating My experience here was great. Made a purchase and I love my new car. Everyone at the dealership was accommodating to my needs with what I wanted and My experience here was great. Made a purchase and I love my new car. Everyone at the dealership was accommodating to my needs with what I wanted and pricing. More