Bical Auto Mall

Andrei and Bical Andrei was, from day one, absolutely professional, courteous, knowledgeable and more importantly, listened to us and our needs. He was engaging and f Andrei was, from day one, absolutely professional, courteous, knowledgeable and more importantly, listened to us and our needs. He was engaging and fun to work with. I unequivocally recommend him to anyone who is looking for a new car. Needless to say, for our next car, we will be working with Andrei. More

Excellent and Professional. Excellent experience from the time I walked in the door until the sale was complete. Professional, helpful and informative made transition from Fusio Excellent experience from the time I walked in the door until the sale was complete. Professional, helpful and informative made transition from Fusion to Malibu a pleasure. More

Excellence with service Dept. I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Antho I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Anthony followed through and made certain that everything was taken care of in a timely manner. Anthony has followed up with me to make certain that all of my concerns have been addressed. A true professional who really cares about the customer and will go the extra mile to make certain of customer service and customer satisfaction. I would highly recommend Bical (Kristal) auto mall . Alan Wahrsager -BROOKLYN NY More

Exceptional!! I have bought or leased 4+ vehicles with Kristal. Each time I and my wife visit we feel like part of Chevrolet's family. The staff are welcoming and p I have bought or leased 4+ vehicles with Kristal. Each time I and my wife visit we feel like part of Chevrolet's family. The staff are welcoming and professional. They look willing and ready to serve the public. The facility is comfortable and clean. The selection of vehicles are appropriate for such a large city. Thank You Kristal/Bical Auto Mall. More

I have leased my last 3 cars at this location. It is always a pleasure of coming to this location for my lease, been dealing with Charile Albanese the whole time, he makes it easier for me to show It is always a pleasure of coming to this location for my lease, been dealing with Charile Albanese the whole time, he makes it easier for me to show me cars, I give him a call and setup an appointment and it has been on time, he emails or calls me back when I have a question or issue, a true professional when it comes to getting a car, even recommended other people I know to give him a call More

Very easy Always a pleasure to get my cars from Kristal. Everything easy and smooth. Picked my car up this morning and everything was ready. The staff are all s Always a pleasure to get my cars from Kristal. Everything easy and smooth. Picked my car up this morning and everything was ready. The staff are all so friendly. More

This Dealer Does Not Honor Prices on Web Site as Advertised! Prices on Web site are Only to get you to Come to Them. Then All of a Sudden They Tell you One or Two of the Discounts Do not Apply and Try to sell yo Prices on Web site are Only to get you to Come to Them. Then All of a Sudden They Tell you One or Two of the Discounts Do not Apply and Try to sell you the Car at a Higher Price!  When I asked about the $2500 Discount On Web Site The Head Salesman said Quote: That is a Lot of money. My Answer was $29,500 Was A Lot of Money for the Car when All the Dust would Settle! What Ever Happened to a Little Honesty?   It is So Hard to Find These Days! Very Sad. More

Many choices, excellent service The various members who helped me ranged from Andrei in sales to managers Jamil and Dave George. All of them were intent on making me happy with my ch The various members who helped me ranged from Andrei in sales to managers Jamil and Dave George. All of them were intent on making me happy with my choice. They searched for any special promotions to lower the cost and I did receive a discount. Car operation was fully explained and the paperwork was presented and processed quickly and completely. I was able to see many vehicles within the GM label and finally choose one which fulfilled my needs. Andrei was patient and explained all the necessary steps to hook me into the Buick App. It was a happy experience. More

Perfect Spot For A New Car If you need a car go see Courtney he is very helpful and kind and will work with you. Also the other staff members here will make you feel comfortable If you need a car go see Courtney he is very helpful and kind and will work with you. Also the other staff members here will make you feel comfortable buying a car More

Pleasant Returning to Cadillac is like visiting our extended family members; knowledgeable, pleasant & consistent . The sales people know us and understand Returning to Cadillac is like visiting our extended family members; knowledgeable, pleasant & consistent . The sales people know us and understand our needs and wants. They make the experience painless We just visited the new location: Wow, wow, wow! All the best to a great team! More