Bical Auto Mall

A Professional Experience The sales dealer who we worked with (Andrei McKenzie) was very professional in all aspects of the overall sale. The 2018 vehicle that was chosen is th The sales dealer who we worked with (Andrei McKenzie) was very professional in all aspects of the overall sale. The 2018 vehicle that was chosen is the very first car that my mother has solely owned in her name without the help of her late husband, my father. Her decision to go with the vehicle was not only significant milestone in my mother's life, but a rather easy one to make as Andrei facilitated the decision process with his knowledge of the cars where we showed interest. We would like to thank Andrei for taking the time (well past closing time) to demonstrate his awareness as a subject matter expert with the purchase of the new vehicle as there are so many new features to learn about within the 2018 Traverse. We are overall pleased and excited with the decision of getting the Traverse and appreciate the time, knowledge and professionalism that Andrei has shown. More

Great Service This was my first time going to Kristal Auto Mall and I must say there service is outstanding and welcoming. Came out there with a new car and couldn' This was my first time going to Kristal Auto Mall and I must say there service is outstanding and welcoming. Came out there with a new car and couldn't be more happy. They are excellent at communicating and getting you the right car that fits you. More

Car buying Made Easy I went to Kristal Auto Mall looking for a car. I originally was interested in the GMC Acadia, but the test drive convinced me it wasn't the car for me I went to Kristal Auto Mall looking for a car. I originally was interested in the GMC Acadia, but the test drive convinced me it wasn't the car for me. Dave George, the sales rep was nice enough, but I didn't feel engaged. After the test drive I left, while walking back to my car my sister saw the Cadillacs and wanted to see how much he boyfriend's car set him back so we went into the other showroom. That's when we met Greg Hampton, salesman extraordinaire! He was friendly and informative. He talking to me about what I was looking for in a vehicle, what my needs were both short-term and long-term. We looked at the 2017 Chevy Traverse. It was perfect! The whole team made my purchase so easy and stress-free. They even played with my dog (I had to bring him. He wasn't feeling well). I would recommend Kristal Auto Mall and would definitely tell you ask for Greg Hampton and if he's busy, wait for him. You won't be disappointed. More

Great Experience I purchased my new vehicle from Kristal Auto Mall yesterday and from start to finish Greg and Jamil were extremely helpful throughout the entire proce I purchased my new vehicle from Kristal Auto Mall yesterday and from start to finish Greg and Jamil were extremely helpful throughout the entire process. They went over the entire vehicle with me and all the finance options available to me. Overall it was a great experience. More

Impeccable Service Purchased my new vehicle from here yesterday. I was very pleased with the professionalism and how diligent they worked to provide me with the best cus Purchased my new vehicle from here yesterday. I was very pleased with the professionalism and how diligent they worked to provide me with the best customer service. My sales associate was very attentive and described everything in detail. I highly recommend this dealership for your purchasing needs. I am totally satisfied. More

Awesome Mr. McKenzie was very professional and knowledgeable. He was very patient with our many questions. I would buy my next car from your company because o Mr. McKenzie was very professional and knowledgeable. He was very patient with our many questions. I would buy my next car from your company because of his professionalism. More

A Great experience I've dealt with several different dealerships and they were the best I've ever dealt with. They were very knowledgeable and courteous to all my questi I've dealt with several different dealerships and they were the best I've ever dealt with. They were very knowledgeable and courteous to all my questions. I'm very happy that they were able to help me choose my very first SUV. I highly recommend them. More

Very helpful and professional customer service We just came to auto mall take a look on Chevy models ( not to big size and price ). So, we found Chevy Trax 2017 pretty nice car and not to ex We just came to auto mall take a look on Chevy models ( not to big size and price ). So, we found Chevy Trax 2017 pretty nice car and not to expensive ( depending on extended or not car repair coverage). We drove bake to home on NEW car . Not bad at all. More

Charlie got us a good deal I’ve been shopping for a new EV to replace my BMW i3 and only Kristal Auto Mall had the Bolt in stock. I was able to get the color I wanted at a good I’ve been shopping for a new EV to replace my BMW i3 and only Kristal Auto Mall had the Bolt in stock. I was able to get the color I wanted at a good price thanks to Charlie Alabanese. Nice guy and was familiar with the car. -Kris More

Wonderful Experience I had a wonderful experience at Kristal Auto Mall. Phil and Dave were friendly and accommodating. They patiently helped me find a quality, well-suited I had a wonderful experience at Kristal Auto Mall. Phil and Dave were friendly and accommodating. They patiently helped me find a quality, well-suited vehicle. They also took the time to coordinate a lease at my price point. I highly recommend this dealership. More