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Bical Auto Mall

Brooklyn, NY

4.7
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 865 reviews

February 17, 2024

Thank you for a speedy transaction! Took less than 2 hours to decide, purchase and drive off the lot with a new car! More

by Gdermody64
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

February 17, 2024

Charlie’s excellent & gives outstanding service! !! I’m a long time customer, I highly recommend bical auto mall More

by alexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Bical Auto Mall responded

Alexa, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

February 13, 2024

Great service and help in all aspects in buying a new car along with speed in doing everything More

by heavyt55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Bical Auto Mall responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Bical Auto Mall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Bical Auto Mall Team

February 12, 2024

My experience at bical auto mall and salesman Courtney was what I was looking for. Very knowledgeable man who applied no pressure for me to buy. We stayed in constant communication as my vehicle was getti More

by Jowright4816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Bical Auto Mall responded

Jo, thank you for reviewing your time spent at Bical Auto Mall. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Courtney is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, The Bical Auto Mall Team

February 11, 2024

Great custom service. Charlie Don't change. I keep the same represent every three years. More

by Net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, The Bical Auto Mall Team

February 04, 2024

Excellent leasing experience. Andrei was so helpful and pleasant. Staff were a pleasure to deal with. First time leasing a Cadillac and would definitely return to and recommend An More

by Gina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Bical Auto Mall responded

Thank you Gina, we love hearing from happy customers. We know that leasing a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, The Bical Auto Mall Team

January 29, 2024

I contacted numerous dealers looking for the particular car I wanted without any luck. I was able to find the vehicle at Bical auto mall but was concerned about using Bical as they are located 1.5 hrs from More

by tkriklava
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

Feb 01, 2024 -

Bical Auto Mall responded

Thank you for the wonderful review and for traveling to Bical Auto Mall from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, The Bical Auto Mall Team

January 29, 2024

Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick More

by cmarchica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Omard
Feb 01, 2024 -

Bical Auto Mall responded

We appreciate you taking the time to share your feedback with us! We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, The Bical Auto Mall Team

January 25, 2024

Charlie was easy to work with a pure gentleman third car we leased from him More

by Grimpy265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

January 23, 2024

Thank you Bical. The leasing process was quick and easy thanks to Charlie Albanese. He was very transparent and I appreciate that. More

by emandem908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Bical Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Charlie and our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The Bical Auto Mall Team

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