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Big Star Cadillac
Friendswood, TX
3,053 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,053 reviews
Verified Customer
January 26, 2024
Jose was fantastic. Got my car in early and was able to have completed when we needed it. Great service Got my car in early and was able to have completed when we needed it. Great service More
by keith_kieltyka
Employees Worked With
January 25, 2024
Zulficar was great. We told him the kind of vehicles we had already looked at and wanted to know what they had in comparison. He zoom right in on an SUV that we just abs We told him the kind of vehicles we had already looked at and wanted to know what they had in comparison. He zoom right in on an SUV that we just absolutely feel in love with. He carefully explained all the features and benefits and then took us on a test drive. We purchased the vehicle that day and have been very happy with it and the service we have received at Big Star Cadillac. More
by Brian
January 25, 2024
I initially brought my vehicle in to have some work done and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to me without being repaired and I told her the problems and she promised a rental car and bring the car back and she will take care of it but never did. Ainsley was a great help to me and communicated with me throughout the entire process. My car is fixed and I'm happy now thanks to Ainsley. I may come back but I'm not sure. More
by albertdouglas98
January 25, 2024
It was great service from my arrival to departure and they got me in and out very quickly! they got me in and out very quickly! More
by KMARIN925
Employees Worked With
January 23, 2024
From the moment I walked in to service they were very helpful . Very good service from all . Thank you helpful . Very good service from all . Thank you More
by Jocmolina14
Employees Worked With
January 21, 2024
Fantastic service with personal care and support for our goals and plans. Mark was the most polite and helpful that we really appreciated. goals and plans. Mark was the most polite and helpful that we really appreciated. More
by janie.dostal
January 21, 2024
Very professional and an outstanding car salesman! Always strive to give the better deal! Outstanding Always strive to give the better deal! Outstanding More
by adelisse
Employees Worked With
