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Big Star Cadillac
Friendswood, TX
2,986 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,986 reviews
July 17, 2023
Every time I take my escalade for something I end up having new issue, service technician needs better training. having new issue, service technician needs better training. More
by zuhair01
Verified CustomerEmployees Worked With
July 17, 2023
Phillip gave me options and worked with me and we make a deal. Will gladly send family and friends his way. Thank you deal. Will gladly send family and friends his way. Thank you More
by roberto656215
July 17, 2023
Great experience from the sales guy (Frederick McGrew) to the delivery of my vehicle. Since I provided most of my preliminary information over the phone, the total amount of time I spent at the dealership w the delivery of my vehicle. Since I provided most of my preliminary information over the phone, the total amount of time I spent at the dealership was approximately one hour which was very important to me. The vehicle was delivered to my residence the next day by a young lady who took the time to not only go over all of the features again but she also programmed some of my preferences for me. I highly recommend Big Star Cadillac!! More
by HAZELERILEY
July 16, 2023
Great services with you guys and my service person is fantastic I love her. I will always recommend her. fantastic I love her. I will always recommend her. More
by JGLORIA798
Employees Worked With
July 16, 2023
Bobby takes great care of my car! He keeps me informed and when I need a ride home he sets up my transportation. All in all great customer service! He keeps me informed and when I need a ride home he sets up my transportation. All in all great customer service! More
by PEGWHIT216
Employees Worked With
July 16, 2023
I had to bring my car in for replacement parts and service was fast/great. service was fast/great. More
by Casandra.juarez
Employees Worked With
July 16, 2023
Mr. Miller always takes excellent care of my car. I appreciate his integrity. I always feel well taken care of when he services my car. appreciate his integrity. I always feel well taken care of when he services my car. More
by ETHELELLIS10
Employees Worked With
July 16, 2023
Service was prompt, accurate and courteous. The Alto ride-share service is a huge plus for dropping off your car. The Alto ride-share service is a huge plus for dropping off your car. More
by octob98
Employees Worked With
July 16, 2023
Ms. Karah pays attention to detail and makes sure that you understand what is being done. I had a great experience. you understand what is being done. I had a great experience. More
by Oamartinez007
