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Big Star Cadillac

Friendswood, TX

4.7
2,989 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,989 reviews

June 26, 2023

Big Star really helped us get our car and we love it ! Lisa Valesco was the smily person we worked with and she went far and beyond for us to get our Cadillac . Thank you Lisa and Thank you big star for h More

by Gjd9655
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Lisa was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 26, 2023

George is an all around great guy! We initially went in for a certain Escalade but after viewing it, we seen a minor problem that turned out to be major. Not only did George speak up a More

by Destiny Delasancha
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Big Star Cadillac responded

Thank you, Destiny! We are delighted that George was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 26, 2023

The dealership is a very clean dealership. With helpful staff and service will refer all my friends and family. More

by Tmart1313
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
zzFrederick zzMcGrew
Jun 27, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Fred was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 25, 2023

Eddie was great to work with. Extremely attentive to every detail and great customer service! More

by dp44
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
zzEddie zzLechuga
Jun 26, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Eddie was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 24, 2023

This was our second Cadillac from big star and like usual they did not disappoint. Daisy was very helpful and explained all the features of our new car and made the whole purchase a breeze More

by jimmyyarbrough1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzPhillip zzConnor
Jun 25, 2023 -

Big Star Cadillac responded

Thank you, Jimmy! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 24, 2023

very excellent service,and explain all details of car and finance.would recomand this auto dealership.also the time was not long and prompt. More

by tony.mendoza1946
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
zzAmie zzGulli
Jun 25, 2023 -

Big Star Cadillac responded

Thank you, Tony! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Jun 25, 2023 -

tony.mendoza1946 responded

thanks alot crew...very proud od my caddy..many comments on it

June 24, 2023

Angelika exemplified the best customer service. She made my purchase effortless. I appreciate her work. More

by galvestonsfinest
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAngelika zzFelix
Jun 25, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

June 22, 2023

George is a great guy. Super patient with a not so easy to please customer. Great work George! Not to add stress to George but if you have a picky wife go to George. He w More

by Cbartholmey69
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that George was able to provide an exceptional, 5-Star experience for you and your wife. We are honored that you chose Big Star Cadillac!

June 21, 2023

Awesome service! Everyone was nice and was greeted, as always, with a smile. I was quickly directed to my sales person, Lisa! More

by Gale Stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa , zzKarah zzGonzales
Jun 21, 2023 -

Gale Stewart responded

Thanks so much Big Star Cadillac for great service!!!!!!

June 21, 2023

Mark was very helpful with information about vehicles. We went for one and ended out with another. Very pleased with the lease. More

by Ana S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Big Star Cadillac responded

Thank you for your business, Ana!

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