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Big Star Cadillac
Friendswood, TX
3,039 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,037 reviews
May 30, 2025
Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! deals—Big Star Cadillac delivers a luxury experience every time! More
by AstroGirl
May 30, 2025
Ainsley is great to deal with. Always professional and courtesy. A great employee to deal with! Always professional and courtesy. A great employee to deal with! More
by ROBCOLE
Employees Worked With
May 29, 2025
They left off 1 lug nut off my tire. They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me More
by Jennarmistead
Verified CustomerEmployees Worked With
May 29, 2025
Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More
by Jayneedison
May 29, 2025
David is one of the most knowledgeable salespeople I’ve ever met. He doesn’t just know his inventory and product features but of other brands too. I was speaking with him about several other brands and he ever met. He doesn’t just know his inventory and product features but of other brands too. I was speaking with him about several other brands and he knew more than the salesmen at the other dealers. Incredible guy. Fun to talk to and Knowledgeable. Did I mention knowledgeable. Not pushy, just helped me get what I wanted. Thanks David!! More
by Satisfiedcustomer95
Employees Worked With
May 29, 2025
The dealership was very welcoming, clean and organized. Everyone was friendly and helpful even though they seemed to be busy Everyone was friendly and helpful even though they seemed to be busy More
by javier.campero
Employees Worked With
May 28, 2025
My Husband and I were in the market for a Cadillac. We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closi We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closing time. We just wanted to sit in a car. The second dealership wouldn't even negotiate. My husband says let's try Big Star Cadillac. It was an hour away but let's go test drive a car. I didn't have my hopes up but my husband said think positive. Man was I surprised with their customer service. David Bukrinsky went above and beyond to help us test drive and get the car we wanted. Just unbelievable service. This guy will jump through hoops. I got my car on Sat and he has messaged me 2x already asking if everything was alright. He even helped me make an appt to get my add on stuff done. I would recommend David to EVERYONE! You will waste your time going to other dealerships. Dont do it!!! Big Star Cadillac for the win. They need to promote David B! All around class act. More
by CNORTH5611
May 28, 2025
I recently purchased a vehicle from Big Star Cadillac. and I couldn’t be happier with the experience, thanks to Mario Paniagua. I left the dealership feeling confident and well taken care of! Highly recom and I couldn’t be happier with the experience, thanks to Mario Paniagua. I left the dealership feeling confident and well taken care of! Highly recommend Mario Paniagua! More
by Miguel Colin
Employees Worked With
May 28, 2025
Very impressed on how clean and presentable the dealership looks. Would come back just for that. dealership looks. Would come back just for that. More
by CaddiLover
Employees Worked With
May 28, 2025
This dealership is top of the line. The inventory is always good and the customer services is great. The inventory is always good and the customer services is great. More
by J Moragues
Employees Worked With
