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Big Star Cadillac
Friendswood, TX
3,062 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,062 reviews
June 22, 2025
Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you communicating and a quick turn around. Thank you More
by sweetdh2003
Verified Customer
June 21, 2025
Ainsley was so courteous and professional. She set me up for concierge service and followed through so it happened without a glitch. I cannot drive but have a caregiver who drives me around s She set me up for concierge service and followed through so it happened without a glitch. I cannot drive but have a caregiver who drives me around so this service is very important to me. Also the person who brought me the loaner car and picked up my car was very polite. More
by BLTITCHER
Employees Worked With
June 20, 2025
I purchased a 2020 Cadillac CT5 end of April 2024. Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a rear oil seal replaced. Each time the work was completed in a timely manner.and all issues were resolved. More
by scaffoldgod12
Employees Worked With
June 18, 2025
Good old bait and switch left and right with this dealer. Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine p Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine print. $1 down plus the $2300 in add ons they put on the car (including a GPS that no one will need thanks to Car Play and Android Auto), plus tax and title, and first month's payment. So $1 down becomes something like $8k down if not more. To continue with the bait and switches, the car I was looking at, the website says they're taking $4k off because it's a loaner. When I talked to the sales guy he said oh, it only has 60 miles on it. We can't sell it with the $4k off. It has to be at MSRP. So the website says $76k, but they're expecting people to come in and be OK paying $80k plus another $2200 in add ons most people don't want? So the $76k price on the website somehow became $82k plus. How does this place sell any cars? More
by kkatz13
Employees Worked With
June 18, 2025
Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good experience More
by GDIXONSR
Employees Worked With
June 17, 2025
I love this dealership and the professionals that I deal with - especially Aimee Gulli and Bobby Miller. with - especially Aimee Gulli and Bobby Miller. More
by debfuchs
June 17, 2025
David was excellent at his job. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. More
by chris_2797
Employees Worked With
Other Employees :
zzRachel zzRuiz
June 16, 2025
Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More
by tony426tamez
June 14, 2025
Jason and the Big Star Cadillac staff took me under their wing and guided me through the car selection process. I am grateful for Jason's understanding of my story and concern. Joel was very thorough and w wing and guided me through the car selection process. I am grateful for Jason's understanding of my story and concern. Joel was very thorough and was also caring and concerned. Blessings to the entire staff. More
by lpratt1908
June 13, 2025
Blanca is outstanding sales person . I didn’t have to wait long to purchase a vehicle. I will be back buying another car from her. I didn’t have to wait long to purchase a vehicle. I will be back buying another car from her. More
by Vansonnie
Employees Worked With
