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Big Star Cadillac
Friendswood, TX
3,215 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,215 reviews
November 10, 2025
Great service nice people good company to work for you and your family members will be very happy to meet them and your family members will be very happy to meet them More
by C.CASH619
Verified CustomerEmployees Worked With
November 10, 2025
Big Star Cadillac has awesome service and very respectiful to there customers. they kepted me updated on my vehicle and provided me with great hospitality. I would recommend Big Star Cadillac to respectiful to there customers. they kepted me updated on my vehicle and provided me with great hospitality. I would recommend Big Star Cadillac to anyone . Thank you Big Star More
by traviseallen
Employees Worked With
November 09, 2025
True to their word as far as service goes. Trouble free. My vast was in and out. Concierge service is a big plus. Trouble free. My vast was in and out. Concierge service is a big plus. More
by PIXIEMCKINNEY
Employees Worked With
November 09, 2025
I don't believe comprehensive evaluation /diagnostic testing was conducted as reported. Issues with vehicle not explored testing was conducted as reported. Issues with vehicle not explored More
by Kathleenoca
November 08, 2025
Mark and Kelly were excellent to work with it. They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultim They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultimately these attributes were critical for allowing me to close a deal with this dealership, even though it was not in my major metropolitan area. They delivered the vehicle to me and helped rectify small issues that arose a long way. All in all this was an excellent experience and I’m grateful to have worked with this team and Mark. More
by Rome1124
November 08, 2025
Mark was great from the start to the end. The whole process took less than an hour, which is amazing! I have purchased vehicles at different agencies and I’ve been there for hours. Big Star C The whole process took less than an hour, which is amazing! I have purchased vehicles at different agencies and I’ve been there for hours. Big Star Cadillac’s staff was very friendly and knowledgeable. Thank you Mark ! You made my son’s first car a reality and he will never forget it! More
by Alma Rivera
Employees Worked With
November 08, 2025
Awesome service! ! Will be bringing my Cadillac back if needed but hopefully it will not be needed, lol ! Will be bringing my Cadillac back if needed but hopefully it will not be needed, lol More
by veronica.agerton
Employees Worked With
November 07, 2025
Overall a good experience but was unable to receive a loaner vehicle and was without my vehicle for a week. loaner vehicle and was without my vehicle for a week. More
by iammiller1
Employees Worked With
November 07, 2025
Was Not very impressed with this Dealership The dealers I bought my car from tried to take advantage of me By up charging me and penalizing me for not using their finance department I had to go up ther I bought my car from tried to take advantage of me By up charging me and penalizing me for not using their finance department I had to go up there three times to finish & finalize paperwork! Had my car in the service department twice problems were never addressed or resolved! The dealership needs serious help even the service department seem put out And wanted to complain to me about the dealership! Maybe it needs new leadership or management in service department! WILL NOT BE RETURNING THERE IS NO HELP TO BE FOUND THERE!!! More
by TOMHEARRING
November 07, 2025
Excellent, friendly customer service with great knowledge of the vehicles. Bobby Miller was very thorough and answering all my questions related to my vehicle. of the vehicles. Bobby Miller was very thorough and answering all my questions related to my vehicle. More
by emilianwhite
