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Big Star Cadillac

Friendswood, TX

4.8
3,051 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,051 reviews

December 29, 2022

Hi this is Debbie, Big Star Dealership has a young lady there by the name of Angelica that sold me a car . Angelica was so polite no pressure no games very trustworthy, quick and great communication.Final More

by Djacob2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelika Felix, zzAngelika zzFelix
Dec 30, 2022 -

Djacob2004 responded

Thanks again Big Star Cadillac and Angelica I am very happy with my vehicle. Please just continue to have that smiling face and awesome customer service .

December 28, 2022

Scheduling car maintainer was easy along with a next day service. The Big Star Advantagecare program came in handy. The service manager was courteous and got the requested care done despite being short staf More

by redell smith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Big Star Cadillac responded

Redell, Thank you for your review and for choosing Big Star Cadillac! We are delighted that our team was able to get your vehicle taken care of right away. We look forward to your next visit so that we can have the opportunity to deliver a 5-Star experience.

December 23, 2022

David was great Great experience wish it would not have been raining love nte new xt6 More

by thepartssource1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

December 21, 2022

Mario was very professional and made my whole car buying experience easy. Thank you Mario for your time More

by Jp856u
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Big Star Cadillac responded

Thank you! We are delighted that Mario was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

December 21, 2022

Was planning on shopping around for a car but got it right the first visit at first stop. Thanks to the help of Mario More

by Yobi713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Big Star Cadillac responded

Thank you! We are delighted that our Mario was able to provide a 5-Star experience for you. We are honored that you choose Big Star Cadillac!

December 20, 2022

This has been the easiest process of buying a car ever. I really love the fact Mario was very transparent. Big star has a good one More

by donavan.m44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Big Star Cadillac responded

Thank you! We are delighted that our Mario was able to provide a 5-Star experience for you. We are honored that you choose Big Star Cadillac!

December 19, 2022

Service Advisor was excellent in making sure all repairs were completed and informed as always. More

by amacklee1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

amacklee1934 responded

Service Advisor at Big Star Cadillac are ver knowledgeable and care about their customers a great deal.

December 18, 2022

Awesome, friendly, great people! They deserve a pay raise! May God bless you guys always!! More

by a_maciasiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide a 5-Star experience for you. We are honored that you choose Big Star!

December 14, 2022

Our experience at big star Cadillac was phenomenal. We can’t thank Angelicka Felix enough. She went above and beyond to give 5 star treatment. She addressed each and every of our concerns skillfully an More

by lucas.l.bacha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Dec 14, 2022 -

Big Star Cadillac responded

Thank you! We are delighted that Angelika was able to provide a 5-Star experience for you. We are honored that you choose Big Star!

December 09, 2022

I love the Cadillac product. I will continue purchasing from them. Interested in a new one in 2023 if I can afford it. More

by honeybee24
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Big Star Cadillac responded

Thank you, we appreciate your business and review!

Dec 13, 2022 -

honeybee24 responded

Thank you!

Dec 13, 2022 -

honeybee24 responded

Ainsley is totally customer driven. I would hire her for my business!

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