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Big Star Cadillac

Friendswood, TX

4.7
2,989 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,989 reviews

September 20, 2022

It was an amazing experience! I would definitely recommend this place and her she was patient and really worked with us! Would definitely go back!! More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAngelika zzFelix
Sep 21, 2022 -

Big Star Cadillac responded

Thank you, Chelsea, we appreciate you!

September 17, 2022

Our experience at the dealership was great overall! George was an awesome sales associate! Very comfortable working with him. At no point did we feel pressured in any way. He was also very professional More

by Adriana Ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzNick zzDigilio
Sep 21, 2022 -

Big Star Cadillac responded

Thank you, Adrianna, we appreciate you! Please contact me directly, I would love to know what we could have done to earn a 5-star review. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 17, 2022

These guys killed with their selection, courtesy, and overall attentive staff. I would recommend them to anyone I know. More

by deanwileyarmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeremy zzRodabaugh, zzAngelika zzFelix
Sep 21, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

September 16, 2022

Sales person (Felix) Help us in holding the car because we come from another state of louisiana More

by Danieldmayeux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAngelika zzFelix
Sep 21, 2022 -

Big Star Cadillac responded

Thank you so much for your review and business!

September 16, 2022

It really surprised me how fast they work to took care of me, rapid responses, excellent customer service WOW! Beyond words can express. THANK YOU! More

by mlvelazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Sep 21, 2022 -

Big Star Cadillac responded

Thank you for your kind words!

September 13, 2022

I ordered my car and I never had to make one call because my salesman kept in contact with me the entire time. More

by jlmichalak01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Big Star Cadillac responded

Thank you, we are honored!

September 09, 2022

Angelika was a pleasure to work with. She found me the car I was looking for and it was a very quick and easy process. More

by Carrieodom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Sep 12, 2022 -

Big Star Cadillac responded

Thank you, we are honored!

September 09, 2022

The people at this dealership were friendly and fast. The car that was on their website was actually on the lot. More

by Sandywatkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Yannibelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you and your business!

September 09, 2022

Always helpful and willing to work with you and financial situation! Most of all the positive attitude that they give you right from the beginning. More

by tello_ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Mascorro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Big Star Cadillac responded

Thank you for your kind words and business!

September 09, 2022

We had such a pleasant experience. Everyone was kind and helpful. And tried very hard to get us the deal we wanted. More

by Jacknkaren88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Sep 12, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

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