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Big Star Cadillac
Friendswood, TX
3,005 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,005 reviews
October 27, 2021
Mr Brown is the most helpful sales person I have ever worked with ! I would recommend Him to everyone. Understood what I told him And what I wanted. Made the whole experience Very in joy able. worked with ! I would recommend Him to everyone. Understood what I told him And what I wanted. Made the whole experience Very in joy able. More
by Lwburris50
Employees Worked With
zzIllya zzBrown
October 25, 2021
Mark is a great salesman and a good man. He showed great customer service. Thank you Mark customer service. Thank you Mark More
by Fred.silva
Employees Worked With
October 20, 2021
My husband and I have been customers of Big Star Cadillac, formerly Ron Carter, for several years. The salesmen (Jake and recently, Benito) and service center staff (Rocky) have always been top notc Cadillac, formerly Ron Carter, for several years. The salesmen (Jake and recently, Benito) and service center staff (Rocky) have always been top notch. All of our concerns, needs, and requests have always been met with outstanding customer service. More
by Mrawls001
October 20, 2021
Daisy, is an incredible sales person. Took her time to understand my needs and worked diligently to make the best deal for me. I would highly recommend her to any prospective buyer. understand my needs and worked diligently to make the best deal for me. I would highly recommend her to any prospective buyer. More
by amirafshar
Employees Worked With
October 18, 2021
George and Jeremy gave us great customer service, I found the car I love. George also answered the calls and texts quickly. Overall it’s a great experience with Big Star. the car I love. George also answered the calls and texts quickly. Overall it’s a great experience with Big Star. More
by Maggie
Employees Worked With
October 14, 2021
Mr. Brown is a genuine, very friendly and courteously person. He worked tirelessly in getting me the deal with my new Cadillac. I would gladly refer him to one of my friends in looking to buy a Cadillac person. He worked tirelessly in getting me the deal with my new Cadillac. I would gladly refer him to one of my friends in looking to buy a Cadillac. Thank you for everything you did for us. Antonia Morua More
by antoniamorua
Employees Worked With
zzIllya zzBrown
October 14, 2021
Superb customer service. The staff is Very knowledgeable. Showroom is very welcoming. Excellent selection of vehicles. knowledgeable. Showroom is very welcoming. Excellent selection of vehicles. More
by Abuelita58
Employees Worked With
October 13, 2021
George went above and beyond to find the car I wanted, color, etc. Especially since car inventory is so low now. I would not hesitate to work with him again. Also, he was fun to work with. Quite a go color, etc. Especially since car inventory is so low now. I would not hesitate to work with him again. Also, he was fun to work with. Quite a good personality he has! My husband appreciated all his hard work! More
by Suzy
October 06, 2021
George is such an asset to the dealership. He goes above and beyond what is excepted. My husband and I can't say enough about the level of customer service he provided. He made the car buying process an bre and beyond what is excepted. My husband and I can't say enough about the level of customer service he provided. He made the car buying process an breeze. He truly gets what the luxury car buying process should be like-and he does it all in a fun, low pressure, sales way. George should get more than five stars! More
by Courtney
Employees Worked With
