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Big Star Cadillac
Friendswood, TX
3,048 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,048 reviews
May 16, 2025
I had a really bad experience with big star. I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted anothe I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted another dealership to see what they can do to help me out and fix my car. More
by KHEERANI786
Verified CustomerEmployees Worked With
May 15, 2025
Always efficient and very accommodating. I actually look forward to getting my vehicle serviced at Big Star! I actually look forward to getting my vehicle serviced at Big Star! More
by mwycough46
May 15, 2025
David is amazing. Great guy. Very patient. I’ll definitely be working with him again. Great guy. Very patient. I’ll definitely be working with him again. More
by michael.torres53
May 14, 2025
Lee was OUTSTANDING! He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the shop. We have since moved out of the area and are just going to drive it. More
by ugomez
Employees Worked With
May 13, 2025
Bobby is a true professional. Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! More
by lrntoney
Employees Worked With
May 12, 2025
I have purchased two vehicles from this dealership. George was very helpful and attentive! I would certainly get my third Cadillac here too! George was very helpful and attentive! I would certainly get my third Cadillac here too! More
by denisebecerraflores
May 11, 2025
You could improve on your shuttle service by extending the time frame for available service the time frame for available service More
by kjbracey
Employees Worked With
May 11, 2025
Great customer service from Ainsley, always kept in touch with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! More
by tgoochi78114
Employees Worked With
May 11, 2025
I’m really happy for visiting big star Cadillac, Mr Mark helping me during that time, very nice kind and helpful I really appreciate him helping me during that time, very nice kind and helpful I really appreciate him More
by mirzakhani
Employees Worked With
