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Big Star Cadillac
Friendswood, TX
2,987 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,987 reviews
April 02, 2025
Love the service provided by everyone at Big Star. I drive from Richmond,Texas to experience excellent service. I've purchased two cars from this dealership. I drive from Richmond,Texas to experience excellent service. I've purchased two cars from this dealership. More
by valencia fuller
Verified Customer
March 31, 2025
I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More
by jnbrimac
March 31, 2025
The service is slow. Service reps are great. Difficult to get a loaner for service. Service reps are great. Difficult to get a loaner for service. More
by DTWOL
Employees Worked With
March 30, 2025
Just do not believe they have corrected my problem after two attempts or tried to show me they have two attempts or tried to show me they have More
by CC1029
Employees Worked With
March 30, 2025
Hands down the best experience! Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. Hi Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. His commitment to customer service is unmatched. Thank you to Jason and the entire Big Star caddilac team. I love my new ride! More
by teresajo24
Employees Worked With
Other Employees :
The young lady who helped with demo of the truck!!
March 30, 2025
Big Star is an awesome Cadillac dealer. I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I’m ready to purchase an Escalade. More
by S6_BOSSCADILLAC
March 30, 2025
Big Star takes care of it's customers. They give you estimates upfront and complete the work to get you out ASAP. They give you estimates upfront and complete the work to get you out ASAP. More
by Willdjr1
Employees Worked With
March 29, 2025
Albert was very professional. He answered all of my questions and handled all of my concerns fast and effectively. He answered all of my questions and handled all of my concerns fast and effectively. More
by JW5969
March 29, 2025
The buying experience was good, helpful, knowledgeable, and met all of our needs. I would recommend the dealership to others. and met all of our needs. I would recommend the dealership to others. More
by IRAND14
March 29, 2025
Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More
by Dustin Hamaker
