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Big Star Cadillac
Friendswood, TX
3,369 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,369 reviews
January 05, 2026
Ben was awesome! He’s very attentive, polite and communicative. The only complaint I’ve is that it took them over a month to fix our vehicle. He’s very attentive, polite and communicative. The only complaint I’ve is that it took them over a month to fix our vehicle. More
by glendacobbin
Verified Customer
January 05, 2026
Outstanding salesman. He really got me a good deal on Escalade IQ. Highly recommended to go see him for your next vehicle. He really got me a good deal on Escalade IQ. Highly recommended to go see him for your next vehicle. More
by Shaheen M
January 04, 2026
Great people and gave me great deal I would recommend to anyone Jason was great anyone Jason was great More
by Flawlessexotics21
January 03, 2026
had an outstanding experience working with Mark when purchasing my Escalade IQ. From start to finish, Mark was professional, knowledgeable, and genuinely focused on making sure I was comfortable and con purchasing my Escalade IQ. From start to finish, Mark was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident in my decision—not just making a sale. He took the time to walk me through every detail of the vehicle, answered all my questions clearly, and made what can be a stressful process feel smooth and enjoyable. Marc was transparent, responsive, and never pushy, which I truly appreciated. His attention to detail and respect for my time really set him apart. If you’re looking for a salesperson who is honest, patient, and truly knows their product, Mark is your guy. I couldn’t be happier with my Escalade IQ or the experience overall. Highly recommend! More
by peoplesdentist
January 02, 2026
5 Star Service as always I can always depend on Big Star to deliver 5 Star Service to deliver 5 Star Service More
by Jayneedison
January 02, 2026
Mark was amazing. I wasn’t even thinking about buying a Cadillac until I met him. I stopped in to help my daughter.with her baby because she was buying a. Mark , the I wasn’t even thinking about buying a Cadillac until I met him. I stopped in to help my daughter.with her baby because she was buying a. Mark , the finance manager and myself were talking about my experience at Lexus . It wasn’t a good one , The finance manager told me that Big Star would treat me good. Mark is AMAZING. He’s .honest and kind . Trust me you’ll wanna go there. More
by Austin_catina
January 02, 2026
Great service Friendly Ainsley is great Love the car we have XT4 Convenient location,close we have XT4 Convenient location,close More
by JAMESHAMMOND54
Employees Worked With
January 02, 2026
He was responsive when needed and told me everything I needed to know. He told me every service that was going to be done and allowed me to deny the ones I didn't want at that moment needed to know. He told me every service that was going to be done and allowed me to deny the ones I didn't want at that moment More
by CAMERONGUERRERO62
Employees Worked With
Ben
January 02, 2026
Quick friendly service in the purchase of my new Cadillac XT5. The over sales and buying process was incredibly easy! Thanks again Big Star! Great job!! XT5. The over sales and buying process was incredibly easy! Thanks again Big Star! Great job!! More
by STEPHENSROBERT
Employees Worked With
January 02, 2026
I’ve bought multiple cars from them and I only service my cars through them. Always a great experience, nice and easy. They always inform me what is going to be done prior to it being done. Benjamin is the s cars through them. Always a great experience, nice and easy. They always inform me what is going to be done prior to it being done. Benjamin is the service rep I’ve dealt with and he is great! More
by CAMERONGUERRERO62
