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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,265 Reviews

1,265 Reviews of Big Star Cadillac - Service Center

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August 07, 2023

The Best Experience! ! I Scheduled my appointment 3 weeks ago, unfortunately who ever scheduled me did not actually schedule me.. I Showed up for my appointment. Jose tol More

by motleyykylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Big Star Cadillac responded

Sorry to hear about the earlier mixup. Of course, we are delighted that Jose was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 07, 2023

The dealer ship has the most excellent service in every department the experience was well done More

by aegarcia491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cauton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJason zzWilson, zzJeff zzDial
Aug 08, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 07, 2023

Bobby Miller is the best. He is cordial and respectful. He is an asset to your dealership. Bobby keeps me coming back. More

by PRICJOHNCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 06, 2023

Chris took my car to the service department for me so I didn’t see or meet Jason. More

by G_WOODEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJason zzWilson
Aug 07, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 06, 2023

Bobby Miller has always taken care of our car needs. He greets us professionally when we arrive and when we leave he keeps us updated on repairs. We have dealt with Bobby since 2015 and he always been More

by HERB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Gulli
Aug 07, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 06, 2023

Excellent experience. Miller did a great job. Please with service performed on my car. Thanks More

by EMARTINEZ0855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac.

August 05, 2023

I was greeted by Bobby and checked in for my appointment with no wait. Always treated professionally and was kept updated on the progress of my repair. I was provided with a way home and back to pick up my More

by JDEBBIE831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 05, 2023

Excellent customer service. Wait time for my car service was excellent and the car wash was good too. More

by LEVOLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 04, 2023

First service visit for my vehicle went very smooth. Everyone was very professional and friendly. More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman, zzJason zzWilson
Aug 04, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 04, 2023

they both do a great job in helping us. Keep UP THE GOOD WORK! Thanks, Mike & Julia Maddox More

by MADDOX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRYAN DOES WELL IN TRANSPORTING THE VEHICLES, zzBritney zzNorman
Aug 04, 2023 -

Big Star Cadillac responded

Mike & Julia, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 03, 2025 -

MADDOX56 responded

Great

May 03, 2025 -

MADDOX56 responded

BRYAN DOES WELL THANK YOU

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