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1,283 Reviews of Big Star Cadillac - Service Center
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May 30, 2025
Ainsley goes above and beyond always making sure that the customer is taken care of and if something goes wrong she makes sure it’s corrected. customer is taken care of and if something goes wrong she makes sure it’s corrected. More
by Elisjr3092
Verified Customer
May 29, 2025
They left off 1 lug nut off my tire. They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me More
by Jennarmistead
Employees Worked With
May 29, 2025
Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More
by Jayneedison
May 25, 2025
Excellent service and my salesman was easy to deal with. Honesty and integrity define Big Star Cadillac. Honesty and integrity define Big Star Cadillac. More
by gregvboyd
Employees Worked With
May 25, 2025
Mr Jose Teran was very helpful in both of my visits. He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would apprec He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would appreciate him being assigned to all my visit. Dealership was very clean and all employees courtesy was appreciated. More
by HBANDDKPOWELL
Employees Worked With
May 25, 2025
Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our service advisor for over 7 years! We highly recommended him and his service team at Big Star Cadillac. More
by CLOZ
May 25, 2025
Great employees working at this dealership. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. More
by DAGOMENDOZA
May 22, 2025
The arrival and the attention to details was great customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service at Big Star GMC is the worst I've ever seen and I would never recommend anyone to that dealership. If you sold trucks I would buy one from you all. I'll be coming back to your location to service my 2024 GMC Denali. More
by Fhinojosa
Employees Worked With
May 22, 2025
Ansley goes over and beyond for her customers and I have never had a service rep treat me or take care of me they way she has. never had a service rep treat me or take care of me they way she has. More
by SANDRAMLB
Employees Worked With
May 19, 2025
I like the cleanliness of the dealership and the helpfulness of its people. Bobby was was very helpful and took care of me as if I was a family member. I would definitely do business with him again helpfulness of its people. Bobby was was very helpful and took care of me as if I was a family member. I would definitely do business with him again and maybe make a new purchase. More
by jmelvinjr
Employees Worked With
