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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,307 Reviews

1,307 Reviews of Big Star Cadillac - Service Center

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May 12, 2024

I was very please but I was told by another person a salesman Darren Robinson who works at Sterling mcall to expect nothing but good service since I live in the Clear Lake area. He was right on| More

by ADDMLLRD3230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
May 13, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 08, 2024

Big Thanks to Big Star and Bobby Miller. My car was in need of a must be repaired now situation and Bobby took care it as quickly as he could. The techs provide pics to assure me of the repa More

by lisaallnutt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 06, 2024

Jeff always comes through. Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch More

by E30M3BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 05, 2024

This was my best experience yet. Our service advisor was amazing and went above and beyond! More

by KTBUPTON4ACES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 03, 2024

I liked the way I could contact the advisor without actually going thru many people before hand. More

by TXTOPLUCILLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

Smooth experience with car repair, pickup and delivery! I have had no other problem with my car. More

by JLYNNGATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

They were times and professional. They provide transportation from dealership to home and back home again. More

by ABNERMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 30, 2024

Once again, phenomenal staff, service, and experience. Thank you for such a high level of quality and assurance. More

by ldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
May 01, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 22, 2024

My high school friend Lisa V. , is the best sales person and Ainsley is the best service rep. More

by Blackeb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJose zzSuarez
Apr 22, 2024 -

Big Star Cadillac responded

Thank you for your business and your review!

April 22, 2024

Shout out to Bobby in Service in Webster. he was awesome taking care of my SUV More

by sailing007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzPhillip zzConnor
Apr 26, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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