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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
December 29, 2023
Good selection of cars. Clean dealerships and everyone is nice. Ruben Garcia was very professional and awesome in helping me with my purchase. Clean dealerships and everyone is nice. Ruben Garcia was very professional and awesome in helping me with my purchase. More
by jfjy11
Verified CustomerEmployees Worked With
Ruben Garcia ***** 5 stars
December 29, 2023
Caleb was awesome and had a great attitude. He also got me a ride to my house and back to the dealership. I really appreciated that. He also got me a ride to my house and back to the dealership. I really appreciated that. More
by RUBIO7228
Employees Worked With
December 29, 2023
Not sure if this falls on the dealer or the salesperson. Dyiamond and Trey were polite and courteous. Seemed to believe everything they told me. Let me just start with this was a stereo-typical car buy Dyiamond and Trey were polite and courteous. Seemed to believe everything they told me. Let me just start with this was a stereo-typical car buying experience... 1. First price presented for the vehicle was $2K over displayed price 2. First trade offer was $4K below generic estimate from their website 3. Took four+ hours to get to a fair deal; be ready to have to wait them out. 3. They couldn't fill the fuel tank when I was there so they said they would reimburse me for a full tank... then it was half a tank... then it was just $50... which never materialized... 4. Was told I would get my second key fob when I picked up my plates... Pick up the plates, no second key fob... 5. Asked about tire being low on test drive but was assured it was fine... My mistake.. Tire was plugged and could not be repaired safely... 6. Be sure to dig into the CarFax report a little, mine took a detour to Michigan between Florida and Texas; Not sure the story - fingers crossed. Morale of the story - come prepared to negotiate & haggle, they are going to tell you everything you want to hear, but don't leave without getting everything they promise. Would I go back to them again? Maybe, for the right vehicle, but I know what I am getting into now. More
by kdhall713
Employees Worked With
December 29, 2023
Bryan was awesome! I was there for an oil change. He was very thorough about everything. He took the time to explain all the details of the service. It was extremely bu I was there for an oil change. He was very thorough about everything. He took the time to explain all the details of the service. It was extremely busy that day and the wait was long. I had my infant daughter with me, he went out his way to periodically check in on us and asked if we needed anything. His thoughtfulness was appreciated. More
by nataliedomingue1904
December 29, 2023
Horrible. Bought 2022 Cadillac. They gave me two set of keys and one of them was not working. They said it was the battery and they would replace it and the Bought 2022 Cadillac. They gave me two set of keys and one of them was not working. They said it was the battery and they would replace it and they would call me when it is ready. After a week I CALLED THEM and they said the person that had the key went out of state and he locked my keys in his desk drawer, and they did not have a duplicate key. After another 3 weeks I contacted the salesperson, and he did not answer. I went to the dealership the following week and they handed my keys and said sorry we just had to replace the battery and after I tested the keys it was still not working. They said they would have to reprogram the keys and they would take it to the Cadillac dealership themselves. After couple of weeks since they never got a hold of me I went there myself and they still did not do anything about the keys. I asked to talk to the manager but after waiting about 30 minutes, he never came. So, I told the salesperson I would take the keys to Cadillac myself and the dealership assured me that if any cost arises than they would take care of the payment. After I took the keys to Cadillac, they informed me the key does not belong to this car and it would cost money to get it replaced. I went back to the dealership and asked to talk to the General Manager and he never came to address my concern. There was other issues with the car too which they said they would take care of but after purchasing the vehicle they showed no kind of concern but in the process of buying they said they would take care of everything. More
by POKHRELSANGAM832
Employees Worked With
zzEric zzLopez
December 28, 2023
Kaleb and the service department are great! Friendly and efficient service. We especially love the coffee machine Friendly and efficient service. We especially love the coffee machine More
by TRICIAHILL41
Employees Worked With
December 27, 2023
Great customer service by maria I couldn’t ask for anybody else she did a great job. anybody else she did a great job. More
by diadela.47
December 25, 2023
The new facility is very nice and the service team was very courteous and helpful. very courteous and helpful. More
by brucees345
Employees Worked With
December 25, 2023
They are very nice very helpful. Seem to do their job. Try to make sure every thing is done correctly. Seem to do their job. Try to make sure every thing is done correctly. More
by SHIRLEYMATE3
December 25, 2023
Kaleb was very thorough in his explanation of recommended services for our tucson. He did not make us feel like we were being "up-sold". Very professional and courteous. services for our tucson. He did not make us feel like we were being "up-sold". Very professional and courteous. More
by jbeers
Employees Worked With
Other Employees :
zzSterling zzWhitely
