Big Star Hyundai

Adrian has always been honest and helpful. I have requested him every time throughout the years with three different Sonatas. I have requested him every time throughout the years with three different Sonatas. More

I bought a 2018 ford fusion and on the way home the tire pressure light came on. I filled with air so no big deal. The next day my daughter pointed out that the seatbelt on the drivers side rear was detache pressure light came on. I filled with air so no big deal. The next day my daughter pointed out that the seatbelt on the drivers side rear was detached from the car. That took 2 weeks to get fixed. The first visit to fix my daughter waited in the dealership for 4 hours only to be told that they didn’t have the right part and that we could take it to ford and be reimbursed. I didn’t trust that so we waited another week and it was fixed at big star Hyundai. Now we have a check engine light on, I had a code tan for it and it points to a spark plug. I called and spoke to Arnuldo and he said we have had the car for a month so there’s nothing he can do. Not impressed with this dealership. More

Sean was great, straightforward and to the point. Didn’t give us the normal salesman runaround. Big Star however doesn’t really seem to care if you buy a vehicle from them or not. Tried lowballed us Didn’t give us the normal salesman runaround. Big Star however doesn’t really seem to care if you buy a vehicle from them or not. Tried lowballed us on the trade in and absolutely refused to negotiate on the end price of the new vehicle. Hope Big Star holds on to Sean as a salesman, he definitely is the reason we stayed and purchased the car. More

They made the deal right and overall I was satisfied with the service. My only complaint is, I was grateful they were willing to deliver the car to me but I waited hours after being told they were on the the service. My only complaint is, I was grateful they were willing to deliver the car to me but I waited hours after being told they were on the way to the sales guy stopping and taking an hour lunch in a car I just bought. I even mentioned I’d bring him somewhere but was waiting on him to arrive so I could do my other things planned for that day. I know this as the dealership added theft protection and I was able to track the car. Other than that I would recommend this dealership. I was able to haggle and get a fair deal. More

Got the car, the car was in the condition as shown on the website. Took it home website. Took it home More

Kaleb was very professional, updated me and got me in and out quickly even though they were busy and short handed. out quickly even though they were busy and short handed. More

My car was scratched. I let my service person know the day I purchased vehicle.. My paperwork was messed up. I had to drive all the way back to the dealership that day, I I let my service person know the day I purchased vehicle.. My paperwork was messed up. I had to drive all the way back to the dealership that day, I let my salesman know that my bumper was loose. I have given him plenty of opportunity to contact me as far as a date to repair my vehicle and have not been contacted. I live far away and have been dealing with a mother with a stroke, and do not have all day to call and chase a salesman. More

Overall the service appointment was great. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. More

I loved the professionalism and accuracy of service. I am pleased with my purchase. Thanks. I am pleased with my purchase. Thanks. More

I see television advertisements for 2. 9% financing or $1500 savings. I don’t recall getting that offer. 9% financing or $1500 savings. I don’t recall getting that offer. More