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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
July 29, 2023
I thought customers service was very good. She was very kind and smart. I recommend her. Thank you She was very kind and smart. I recommend her. Thank you More
by bymoon6651
Verified CustomerEmployees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams
July 29, 2023
Was very helpful and satisfied with the service I received will recommend to others to check out received will recommend to others to check out More
by toshamoore37
Employees Worked With
Other Employees :
Dede, Madison Hartung, zzBilly zzWilliams
July 28, 2023
I was greeted with a smile, the service department representative was very professional and pleasant. The service was done in a timely manner. representative was very professional and pleasant. The service was done in a timely manner. More
by mhannahpierce49
Employees Worked With
July 28, 2023
Adrian has always been a pleasure to work with. Update on software took not time it all. Always appreciate the upbeat personality of the department. Update on software took not time it all. Always appreciate the upbeat personality of the department. More
by MGAZAW33
Employees Worked With
July 28, 2023
Everyone was very friendly and responsive to my car’s service needs. The waiting room was quiet so I could take care of work. service needs. The waiting room was quiet so I could take care of work. More
by ERICAKGREMILLION
Employees Worked With
July 28, 2023
Juan Vasquez has been taking care of me for a while now and he is amazing! They are always professional and thorough. I can trust that my car is in good hands with Big Star Hyundai. and he is amazing! They are always professional and thorough. I can trust that my car is in good hands with Big Star Hyundai. More
by pelletshorty
Employees Worked With
July 28, 2023
everyone at big was great Eric was the best. Thank u.mr.sterling was also was so kind I would let everyone know how kind they where Thank u.mr.sterling was also was so kind I would let everyone know how kind they where More
by TRULYHAMILTON12
July 27, 2023
Horrendous service with very poor communication. I had to initiate contact for updates the vast majority of the time. I completed an oil consumption test and was told my vehicle was fine only for th I had to initiate contact for updates the vast majority of the time. I completed an oil consumption test and was told my vehicle was fine only for the same problem to occur 3 months later. The first time I expressed worry this might happen again and was told by my service advisor that it would be fine if I only used ?shell gas and not any other brand. Then when I returned I was immediately told my engine needed to be replaced. When that was finally finished I was told my vehicle was ready for pick up and my battery was dead upon arrival. I was surprised my less than 2 year old battery had issues and my service advisor told me it went dead due to the extreme heat in Houston. Everyone in Houston needs to watch out then, if that’s the case. They were charging about $400 to replace my battery, even after the poor service experience I’ve had over these months. I would not recommend this place to anyone. I was forced to go here when I had my initial issues in December and my local dealership had a 3 month wait to check an engine, but I’ll hopefully never have to return. More
by cheyenneamclaughlin
Employees Worked With
Adrian Chapa
July 27, 2023
My car was taken In promptly by the Service department; the software upgrade was completed in an hour and a half. the software upgrade was completed in an hour and a half. More
by ptorrefranca
Employees Worked With
