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Big Star Hyundai
Friendswood, TX
6,744 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,744 reviews
October 18, 2024
My service advisor Steff was very professional and communicative. She texted, emailed me and called me. She also went far and beyond to find parts my vehicle needed. communicative. She texted, emailed me and called me. She also went far and beyond to find parts my vehicle needed. More
by MPENA99
Verified CustomerEmployees Worked With
October 18, 2024
I love the service, very attentive and quick to find a solution 10/10 would recommend for the future! solution 10/10 would recommend for the future! More
by alexgarces1027
Employees Worked With
October 18, 2024
Thank you DQ (Daniel Quintanilla) for the great service you provided. You made my experience very enjoyable. Thanks again for all your help. you provided. You made my experience very enjoyable. Thanks again for all your help. More
by mdflores8763
October 18, 2024
service was good only thing i didn’t like it was wait time even after an appointment i have to wait 2 and half hour just for oil change time even after an appointment i have to wait 2 and half hour just for oil change More
by Lukman
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
October 17, 2024
Courteous, Friendly, clean facility, nice facility, easy-going, knowledgeable, timely, good staff, competent professionals, smiling staff easy-going, knowledgeable, timely, good staff, competent professionals, smiling staff More
by jjthomas21
Employees Worked With
October 17, 2024
Everyone was very pleasant & caring about my experience. Quick & easy. I expected to be there a lot longer than it took. Thank you Quick & easy. I expected to be there a lot longer than it took. Thank you More
by katieakamemaw33
October 17, 2024
I will NEVER get my car serviced at Big Star again. The service is the worst! The last 2 times I have been there for 4 or 4.5 hours. On the last visit, they kept my lug nut key and I had to come bac The service is the worst! The last 2 times I have been there for 4 or 4.5 hours. On the last visit, they kept my lug nut key and I had to come back out there and spend another 1.5 hours to get it fixed. I tried emailing, but Kohl only answers emails if you threaten to leave a bad review. He then asks if he can call, but calls when you are in a meeting, says he will call back and never does. 4.5 hours for an oil change and front brakes, and I was charged about double what Brake check would have charged me. They were going to give me a fantastic deal on a wheel alignment, I just had to come back again at another time, and drop of my car, or wait a couple of hours again, and the super low price was more than double what I actually paid someone else to do it for. So, I will get my oil changes and tire rotations done there, but I will find someone else that can do whatever work needs done without making me wait hours upon hours, who won't keep important parts of my car, and who won't charge me out the behind for the privilege of sitting around their service department. I was sure I would buy another Hyundai when the time came.....now I am not so sure. More
by rooreece
Employees Worked With
