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Big Star Hyundai

Friendswood, TX

4.3
6,673 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,673 reviews

September 09, 2024

Lied about a fuel line and charged me high labor prices for things like adding brake fluid Big rip off price wise they did things that really didn’t need doing. More

by wgpierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

September 09, 2024

Everyone was incredibly friendly and helpful! And i left with my new 2020 Hyundai Sonata. ;-) Nick, my sales guy was a huge help as well More

by Lora Marshall
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ram?
Sep 10, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 09, 2024

Greeting immediately upon arrival, consultant (Mo) listened to all our needs and worked to get us exactly what we requested. Lots of activity at this dealership and all staff were courteous even with More

by patandsugarbooth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Whitley 5 stars!
Sep 10, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 09, 2024

Worked well with meeting my requirements on budget and down payment for the vehicle I wanted. Finance department after purchase and for payoff took a bit, but the manager got everything straightened out a More

by hopejanise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 09, 2024

very friendly and helpful, Knowledge, did great job very pleasant, thank-you been back, very happy with service and sells More

by JIMMYCASH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 10, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 09, 2024

Great job on my service. It was done promptly and they washed it also. Was a pleasure to work with them More

by DAJA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

The service staff was very helpful with getting all the issues with my vehicle fixed, and the environment was very clean. More

by jdallen1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Adams
Sep 09, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

Alex has always exceeded my expectations. The knowledge that he displays is very helpful in my decision process. More

by arnoldkrystal74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

Very efficient service. They even provided transportation after a recall was going to take a bit more time than anticipated. More

by djpmolinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Sep 09, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

Billy was terrific. He is professional and attentive to detail. I did not deal with anyone else I came in for a 7 am appointment and was very sad that the coffee mach More

by eabopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Sep 09, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Sorry that the coffee machine was down. Thank you for being a Big Star customer; we look forward to offering you a hot cup of Joe on youe next visit. Happy motoring!

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