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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
Verified Customer
June 19, 2024
Dealership never disappointed me every time I've brought my car in for check up my car in for check up More
by ntorres3344
Employees Worked With
June 19, 2024
Although the service was good, I feel like often times when I was going back-and-forth with the dealer. He was not listening to what I was looking for as far as price and then when I got into the contract when I was going back-and-forth with the dealer. He was not listening to what I was looking for as far as price and then when I got into the contract side of things after making a deal, it still was not correct so it became very frustrating. More
by 2ndTimeBuyer
Employees Worked With
Carlos, zzSterling zzWhitely
June 18, 2024
The hood of our Palisade would not open, so we brought it in for that plus an oil change. The service tech blamed the hood on having a zip tie VERY loosely attached to it. It had been attached since July 202 in for that plus an oil change. The service tech blamed the hood on having a zip tie VERY loosely attached to it. It had been attached since July 2020, a month after the vehicle was purchased. Because of this improperly diagnosed cause, we were told warranty would not cover the repair. But here's the kicker - THEY HAD TO FIX THE LATCH TO OPEN THE HOOD!! So, this tech proceeds to fix it, take video under the hood, then undoes the fix in a way that was worse than before (previously could at least feel some sort of catch). We tell them we want no work and pick up the Palisade. I bring it home, remove the panel, and put a better solution in place to hold the cable in place than the engineers design (a small zip-tie around the connecting metal). This took less than 30 minutes, and I haven't opened up a panel for a vehicle in 15 years. I can only assume that the tech gets paid more for non-warranty work versus warranty work, but for this swing at $200, Big Star has lost a customer that would have spent thousands in future maintenance because we are loyal to great service. More
by KIM8AK
Employees Worked With
zzBilly zzWilliams
June 18, 2024
Great service all around! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! Very happy with my purchase and recommend anybody that’s looking for a vehicle to go to Big Star Hyundai!!! More
by Eric
Employees Worked With
Other Employees :
zzRandol zzManjarrez, zzSterling zzWhitely
June 18, 2024
I have recently received 2 recalls on my 2013 Hyundai Elantra, both times I have had the pleasure of working with Juan and both times he has always done all he could to go above and beyond with the servi Elantra, both times I have had the pleasure of working with Juan and both times he has always done all he could to go above and beyond with the service of my vehicle and the transportation needed to get me to and from the dealership. He always greets me with a smile and makes me feel that I am always going to be taken care of during the service of my vehicle. I absolutely loved working with him and in the future if I ever need anything he will be the first person I go to for services. Thank you Juan for all you do! More
by michiisanti
Employees Worked With
June 17, 2024
It was better than last time. Only two hours versus five hours. Thank you for getting me in and out. Only two hours versus five hours. Thank you for getting me in and out. More
by ggnbos
Employees Worked With
June 17, 2024
The wait time was longer last time. It usually takes one hour for the service and no update was received on the phone. I dropped my car at 9:00 AM and received it back at 1:45 PM. It ne It usually takes one hour for the service and no update was received on the phone. I dropped my car at 9:00 AM and received it back at 1:45 PM. It never happened before. Everything else is professional and the employees are friendly. More
by LUKOSEJ99
Employees Worked With
