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Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,694 reviews

February 04, 2024

I had a great experience at Big Star Dyiamond was very helpful and knowledgeable about the car and she helped make the car buying process stress free. More

by spencer.foreman17
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dyiamond Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzValor zzOjeda
Feb 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 03, 2024

I think they’re a great dealership. Haven’t had any problems with them and I’ve brought my car there for services a few times. More

by valerierenae10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 03, 2024

The staff was great. I was in and out in about 45 mins. Great service. More

by ANTONIOLUNA5419
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 03, 2024

Fast, efficient, friendly, and quality focused service. Highly recommend this dealership to anyone who owns a hyundai or looking to get one. More

by WiseApe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Hartung
Feb 05, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 02, 2024

Devante was able to get my family and I in our dream vehicle! Thank you big stay Hyundai More

by MONICAVILLANUEVA913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzDevante zzJones
Feb 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 02, 2024

Service was great and on time. Lyft transportation was prompt and courteous. The best service I have received there. More

by VYOUNG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Feb 05, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyudai!

January 31, 2024

All good except they reclined drivers and passengers seat almost all the way back which torn my purse holder. More

by ceci82059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. We value your feedback and appreciate you bringing this to our attention. We are committed to providing a positive experience for all our customers. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 30, 2024

I bought a car and Big Star Hyundai added in a after market service plan even after I asked them to remove it. I returned the two business days latter after I was reviewing my paper work and fond that i More

by cillianbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
zzJames zzTeng
Jan 31, 2024 -

Big Star Hyundai responded

Cillian, Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales & service experiences for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

January 29, 2024

Everyone was super friendly and attentive. Great service provided. 10 out of 10 recommended! Thank you More

by AJOHNSON121419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 29, 2024

Nicholas Ram was great, professional, friendly. I knew what I wanted and he knew what I wanted and we got a deal done. More

by vincent.wang91
Recommend Dealer
Yes
Employees Worked With
Nicholas Ram
Jan 30, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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