Big Star Hyundai - Service Center

Left the bolts out of the cover plate for my oil when the changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after they destroyed it leaving half of it on my seat. They changed every setting on my seat as well. I waited 2.5 hours for this special treatment and that is with an appointment. I have had other issues and have tried to complain, all to no avail. I only still go for oil changes because I have already paid for them. The service manager won't talk to you. He says he will call but ghosts you. I will probably not buy a Hyundai again because this is the only dealer close and I don't want to deal with them anymore. I've said it before, but you have been warned! Stay away!!!!!! More

The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary. throughout my service. I don’t think a 15-word minimum sentence is necessary. More

The dealership was very clean and provided plenty of snacks for their guests. My only complaint is about the wait time. snacks for their guests. My only complaint is about the wait time. More

Great service every time I take my car to Big Star. Great customer service from everyone I’ve encountered. Great customer service from everyone I’ve encountered. More

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team Hundai. More

Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

Ok here it goes. They did not try to rip me off 1200 as ron carter did. I was adamant and told them this is ALL I need. My truck is a 2019 with only 18,104 miles. At They did not try to rip me off 1200 as ron carter did. I was adamant and told them this is ALL I need. My truck is a 2019 with only 18,104 miles. At 1,400 they said brake pads were. Bad. Liars. Im disabled and in social security the guy still works there. He lied. But yesterday I had a great experience with staff, the Lyft drivers who were females that made me comfortable and everyone was. Real nice. The video Ethan sent me i agree with him and will do it when I get my social security check I was very satisfied and would recommend you guys. More

Bryan estuvo muy atento conmigo y muy educado , es muy buen vendedor le doy un 10 buen vendedor le doy un 10 More

Everytime I set an appointment for an oil change it takes them 3 hours. Appointments are useless. them 3 hours. Appointments are useless. More

Very good customer service Everyone is very helpful and nice The team are very pleasant and helpfulness nice The team are very pleasant and helpfulness More