Big Star Hyundai - Service Center

Francisco was great and very helpful with the issue I was having. Help set up the appt. having. Help set up the appt. More

Great place caring and excellent service ! !! Recomendad visiting this concession, thank you for your job. !! Recomendad visiting this concession, thank you for your job. More

Very friendly. Durran is an excellent salesman. He was never trying to push anything on me. Durran is an excellent salesman. He was never trying to push anything on me. More

Nick Hernandez with Big Star Hyundai is the big star! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! More

Bryan is the best service advisor always friendly takes care of all my needs. Thank you care of all my needs. Thank you More

They're Johnny on the spot when they're trying to sell you a car but as soon as you need any after purchase help or questions answered, they're nowhere to be found. You can't even get the receptionist at you a car but as soon as you need any after purchase help or questions answered, they're nowhere to be found. You can't even get the receptionist at the front desk to answer the phone. More

Unprofessional, rude, miss-informative, uneducated, poor sales skills, lack of help, unreliable, dishonest, sketchy, poor communication. sales skills, lack of help, unreliable, dishonest, sketchy, poor communication. More

Billy was helpful and I appreciated the free transportation. A dealership experience that went smoothly for once. transportation. A dealership experience that went smoothly for once. More

Great experience! Rose was awesome and very low pressure. She was a great sales person and made sure all my questions were answered Rose was awesome and very low pressure. She was a great sales person and made sure all my questions were answered More

Natalie Diosdado helped me with my routine service last Friday when I bought my car in. She greeted me right away. When I told her I would be waiting for my car, she said that they were running behind on s Friday when I bought my car in. She greeted me right away. When I told her I would be waiting for my car, she said that they were running behind on schedule and it would be at least 2 hours and suggested to get a shuttle instead. I appreciated she gave me that insight and immediately called a shuttle. i also informed her (it was around 8:30am at the time) that I would need the car by noon to pickup my son from school. At first, she was unsure if it would work out but then said she would work hard to get my car going and in and out as quickly as she could. She called me at 11am, had a shuttle at my house right away. My car was pulled up, washed and ready for me to get going. Made it in plenty of time to get my son by noon. Natalie was awesome, attentive, had awareness of my situation and accommodated it. No hassle, straight to the point, got things done efficiently and very kind the whole way. You need more associates like Natalie! Thank you for a wonderful experience. More