Big Star Hyundai - Service Center

Caleb was courteous and explained all questions. He or the technician should check the dashboard and make sure it’s returned in the condition received. He or the technician should check the dashboard and make sure it’s returned in the condition received. More

Big Star service was great. Billy was Awesome. Fixed my car fast. Highly recommend Big Star Hyundai. Billy was Awesome. Fixed my car fast. Highly recommend Big Star Hyundai. More

The past 2 years I’ve been with Hyundai have been awesome fast and great customer service fast and great customer service More

I take my car here to get a full service and vehicle alignment. I am pleased to say the Sabrina presented wonderful customer service, and made sure everything on my vehicle was up to date and communicat alignment. I am pleased to say the Sabrina presented wonderful customer service, and made sure everything on my vehicle was up to date and communicated with me 100% Thank You 😊 ! More

The Staff was very supportive and useful. The time it took to service my vehicle was adequate. The time it took to service my vehicle was adequate. More

Billy seemed very much in a rush to be done with my appointment. He did not communicate well with me or answer all my questions. When I tried to get another person on the phone he was very impatient an appointment. He did not communicate well with me or answer all my questions. When I tried to get another person on the phone he was very impatient and stated “its easy…” Sorry I wasn't born a mechanic nor have the desire to learn how to be one. I’m not that good with technology either. Apparently Billy was due to leave for vacation and thats the excuse I was given by his co-workers. Also my car was never washed even though it stated to do so. I have since sent a follow up contact and spoke with someone attempting to buy my vehicle about an issue I have had since leaving there but I haven’t received a response back. I will never return to Big Star after this experience. More

The staff at big star were very nice. I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! More

Service was friendly, got the job done, and listened to whatever concerns I had. Easy to set up an appointment. whatever concerns I had. Easy to set up an appointment. More

Experience poor communication that my vehicle was ready after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done but nobody called or gave me any options to pick up my car. More

Great service, easy to work with they will try their best to keep you get the car you want. best to keep you get the car you want. More