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823 Reviews of Big Star Hyundai - Service Center
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October 31, 2023
very good service. .its very important to me that my car is serviced...any well taken care of. .its very important to me that my car is serviced...any well taken care of. More
by cynthialanegardner
Verified CustomerEmployees Worked With
October 26, 2023
Adrian is my service advisor and he is absolutely a caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, b caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, but Adrian you can always count on him! More
by ANGIE_RIOS
Employees Worked With
October 26, 2023
Service advisor took my car on time and was very courteous.I was escorted to the comfortable waiting room and was updated 1-2 times on progress of service. Received video of service inspection of ca courteous.I was escorted to the comfortable waiting room and was updated 1-2 times on progress of service. Received video of service inspection of car! More
by DUTCHOM
Employees Worked With
zzBilly zzWilliams
October 23, 2023
Adrian has always been honest and helpful. I have requested him every time throughout the years with three different Sonatas. I have requested him every time throughout the years with three different Sonatas. More
by PFHENDRICKS
Employees Worked With
October 17, 2023
Kaleb was very professional, updated me and got me in and out quickly even though they were busy and short handed. out quickly even though they were busy and short handed. More
by johnson13bmazda
Employees Worked With
October 16, 2023
Overall the service appointment was great. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. More
by MESUCICH
Employees Worked With
October 09, 2023
Great place to buy from. Helpful staff very knowledgeable. Will recommend to family and friends. Helpful staff very knowledgeable. Will recommend to family and friends. More
by ANGELA.DEBOEST
Employees Worked With
October 09, 2023
Nice place and good personal I will recommend this company so far I was pleased. company so far I was pleased. More
by LALAOLMOS1
October 09, 2023
This dealership has updated on my vehicle every step of the way. It's clean the way. It's clean More
by DPPVELA
October 07, 2023
Buying a car is a terrible experience! !! Salespeople do not listen to the customer; they keep pushing for more add-ons to drive up the price. We visited at least three other Hyundai deal !! Salespeople do not listen to the customer; they keep pushing for more add-ons to drive up the price. We visited at least three other Hyundai dealerships and as expected we received the xxxxty treatment. We came to Big Star because we bought our current vehicle, a brand new 2012 Veracruz, from here when it was Carter's Hyundai and we wanted a new vehicle since the Veracruz just passed 200,000 miles. At Big Star, James Teng listen to us and want we wanted. He initially arrived at a number that was higher than what we wanted but in further discussions came around to a number we both agreed on. His manager on the other hand push for higher amount and arrived at a number slightly higher than we wanted. We took it but this was not James fault. James worked well with us and I appreciate his candor and enthusiasm. More
by JAIMEPC
