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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
332 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 332 reviews

December 30, 2025

Easy transaction Worked with me on trade! !! Happy with new car and would suggest others More

by spero.manusos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much for the 5-star review! We’re glad to hear the transaction was smooth and that our team was able to work with you on your trade. Congratulations on your new vehicle — we’re thrilled you’re happy with it, and we truly appreciate your recommendation. We look forward to serving you again in the future!

December 29, 2025

Car would not start 4 days after being seen . They Checked to see if it was under warranty and it was. Appreciated their honesty. More

by KBOZZO
Recommend Dealer
Yes
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Dec 30, 2025 -

Biggers Mazda responded

Thank you for your feedback, KBOZZO. We're sorry to hear about the trouble with your vehicle shortly after service, but we're glad our team could quickly verify the warranty and handle things with honesty and transparency. Your trust means a lot to us, and we’re always here to help keep you on the road with confidence. Thank you for choosing Biggers Mazda! #BiggersMazda #ServiceYouCanTrust #HonestyMatters #CustomerCare

December 28, 2025

I have never taken my cats to the dealerships before. This one is much different. Their prices are more than fair. The mechanics do a video walk around for you to see their work when they are finished wh More

by micahs52.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Liszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much, micahs52.ms! We're honored to be the first dealership you’ve trusted for service — and even more thrilled to hear we exceeded your expectations. From fair pricing and detailed video inspections to complimentary car washes and tire rotations, we aim to make every visit transparent and hassle-free. We're also happy to hear your car-buying experience was just as pleasant. Ron, Franco, Logan, Clemente, and the entire Biggers Mazda team truly appreciate your kind words. We’re here whenever you need us! #BiggersMazda #CustomerFirst #ExceptionalService #TeamYouCanTrust

December 28, 2025

Logan was kind and informative. The mechanics overview was clear and concise. Adding recommended services was easy to do. More

by SANDY_BABUSCI
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much for the kind words, Sandy! We're glad to hear that Logan provided clear, informative service and made the process smooth from start to finish. It's great to know the mechanics' overview was easy to understand and that adding recommended services was a breeze. We appreciate you choosing Biggers Mazda and look forward to seeing you again! #BiggersMazda #ExceptionalService #TeamLogan #CustomerCare

December 28, 2025

Did what I needed Did what I needed, easy to schedule but raised prices. Price was different on internet More

by daveschuman027
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Dec 30, 2025 -

Biggers Mazda responded

Thank you for your feedback, Dave. We're glad to hear that scheduling was easy and that Logan and the team were able to take care of what you needed. We do apologize for any confusion regarding pricing differences online — we’re always working to ensure our listings are as clear and up-to-date as possible. We appreciate your honesty and your continued trust in Biggers Mazda! #BiggersMazda #CustomerFeedback #TransparencyMatters #ServiceExperience

December 24, 2025

They were such kind people and didn't force me to hurry up and make my decision. I will recommend you to my friends and family. Thank you Biggers More

by dugsgirl13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much, dugsgirl13! We're thrilled to hear that your experience was pressure-free and that our team, especially Peter Kashuba, made you feel comfortable and respected throughout the process. Your recommendation means the world to us — there's no greater compliment than sharing your experience with friends and family. Thank you for choosing Biggers Mazda, and welcome to the family! #BiggersMazda #NoPressureJustCare #HappyCustomer #MazdaFamily

December 24, 2025

It was great working with Connor he did great at explaining the whole buying process. More

by catalanjessica6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Biggers Mazda responded

Thank you, catalanjessica6! We're so glad to hear that working with Connor made your car-buying experience smooth and easy to understand. He takes pride in guiding customers through every step of the process, and your kind words mean a lot. Enjoy your new Mazda, and thank you for choosing Biggers Mazda! #BiggersMazda #CarBuyingMadeEasy #TeamConnor #HappyDrivers

December 22, 2025

They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda. More

by takao.nogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Riforgiato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Biggers Mazda responded

Thank you so much for your kind words and recommendation! We're so glad to hear that our team provided you with prompt, polite, and helpful service—it means a lot to us. We'll be sure to share your feedback with Roger, Jason, Logan, and Clemente. They’ll be happy to know they made a great impression! We truly appreciate your support and look forward to seeing you again at Biggers Mazda. Warm regards, The Biggers Mazda Team

December 22, 2025

Great service he was explain me with detail about how will be the process to buy a new car? More

by antoni3401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Biggers Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with our team. It's wonderful to know that everything was clearly explained and that you felt informed throughout the car-buying process. We’ll be sure to pass along your kind words to Jennifer, Raul, Peter, and Logan—they’ll really appreciate the recognition! Enjoy your new Mazda, and welcome to the Biggers Mazda family! Best regards, The Biggers Mazda Team

December 22, 2025

Waiting for email/call from service director. Dealership doesn’t stand buy the poorly engineered 2.5 engine. Zero stars. More

by CERLAR
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Riforgiato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Biggers Mazda responded

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. We understand how frustrating this experience has been and take your concerns about the 2.5 engine seriously. Please know that our Service Director or Manager will be reaching out directly to discuss this matter further and work toward a resolution. Your satisfaction is very important to us, and we appreciate the opportunity to address this personally. If the issue has since been resolved, we would be grateful if you’d consider updating your review to reflect your current experience. Sincerely, The Biggers Mazda Team

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