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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
547 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 547 reviews

June 21, 2026

Service was excellent. The woman at the counter was very nice and helpful Love that I wasn't pressured into other services More

by Luannmayer
Recommend Dealer
Yes
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re glad to hear you received excellent service and that our team member at the counter made your visit a positive one. Providing helpful, stress-free service is very important to us, so it’s great to know that stood out during your experience. We truly appreciate your trust in Biggers Mazda and look forward to serving you again!

June 21, 2026

Perfect, quick thorough and courteous. Really appreciate the car wash as well. Also the video explaining everything g is helpful. More

by fogsmoke
Recommend Dealer
Yes
Employees Worked With
Radostina Nikolov
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the fantastic 5-star review! We’re glad to hear your visit was quick, thorough, and courteous, and that you appreciated the complimentary car wash as well. It’s great to know the service video helped provide clear insight into your vehicle’s inspection. We truly appreciate your support and look forward to seeing you again at Biggers Mazda!

June 21, 2026

I have found the service department to be very helpful, prompt, and explain everything throughly. More

by khunsaker
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the great 5-star review! We’re happy to hear that our service department has been helpful, prompt, and thorough in explaining everything during your visits. Clear communication and quality service are very important to us, so it’s great to know that came through in your experience. We truly appreciate your trust in Biggers Mazda and look forward to serving you again!

June 21, 2026

Best experience ever! Tina was great and went above and beyond! Great asset to the team! More

by jlemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was your best experience ever and that Tina went above and beyond to take great care of you. She truly is a valuable part of our team, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to serving you again at Biggers Mazda!

June 20, 2026

Professional. Clean. Fast. Love the video report Will be back as a repeat customer Thanks More

by Crysabdullah
Recommend Dealer
Yes
Employees Worked With
Tina
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the fantastic 5-star review! We’re glad to hear you appreciated the professionalism, cleanliness, and quick service during your visit. It’s great to know the video inspection report was helpful as well—we’re happy it added to your experience. We truly appreciate your support and look forward to seeing you again as a repeat customer at Biggers Mazda!

June 19, 2026

Biggers Mazda in Elgin provided outstanding service — professional, transparent, and attentive. Connor Houlahan and team made the car-buying process smooth and stress-free. I’m happy to recommend them to More

by griffins2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Biggers Mazda responded

Thank you for your Business.

June 18, 2026

I usually dread taking my car in for repairs. As a woman, I feel very vulnerable Biggers facility and staff changed all of that. They made me relaxed and explained all of my options. I felt invol More

by Eacierto
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re truly glad to hear that our team was able to make your service visit comfortable and stress-free. Providing clear communication, respectful care, and making sure every guest feels informed and included in the process is very important to us. We appreciate your trust in Biggers Mazda and are happy we could help change your perspective on the experience. We look forward to continuing to provide you with the same level of care in the future!

June 16, 2026

Everyone I spoke with was very friendly and helped me get my car in for repair fast! I will definitely continue to bring my Mazda here More

by maisiesteele18
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
Report | Print
Jun 24, 2026 -

Biggers Mazda responded

Thank you for the great 5-star review! We’re happy to hear our team was friendly and able to get your vehicle in quickly for repair. Providing fast, helpful service is always our goal, and we’re glad that came through during your visit. We truly appreciate your continued trust in Biggers Mazda and look forward to seeing you again!

June 16, 2026

Marco was very pleasant to work with. When our Salesperson had questions Marco was quick with a response. Our son worked with Marco in the past and highly recommended him. So it was a More

by rmrinaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re delighted to hear that Marco was such a pleasure to work with and provided quick, helpful responses throughout your experience. It’s especially great to know your son’s recommendation led you to us—referrals like that mean a lot. We truly appreciate your trust in Biggers Mazda and look forward to serving you again in the future!

June 15, 2026

Everyone was very pleased to me they told me everything that I needed to know they sent me everything on my phone I need to know they gave me a car to drive when may car was in the shop More

by era.burns54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re so glad to hear our team kept you well informed throughout your visit and made the process easy by sending updates directly to your phone. It’s also great to know the loaner vehicle helped keep you on the road while your car was in the shop. We truly appreciate your trust in Biggers Mazda and look forward to serving you again!

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