Back

Biggers Mitsubishi

Elgin, IL

4.7
1,377 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
Contact Dealership

1325 E Chicago St

Elgin, IL

60120

Directions

By Type

Showing 1,378 reviews

July 10, 2023

People were very good at taking care of customers and making sure what was needed to be repaired was done More

by rudy.a.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Becker
July 10, 2023

it was not good, I am not understanding how a new car needs the all-wheel drive flushed. I looked in the manual. No where in there does it state that needs to be completed. The price on the paper was More

by tammy,gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Becker
Jul 12, 2023 -

Biggers Mitsubishi responded

Hi Tammy, I am very sorry to learn that your last service visit was not performed to your satisfaction. I will be reaching out to you directly. Your business is very important to us. Thank you for brining this matter to our attention. Keith

July 10, 2023

I only have good things to say! Super thankful for Biggers Mitsubishi and all the service workers. I truly felt like they cared about me and my car. More

by ADRIENNEIRIZARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Becker
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We are very thankful for you as our customer!

July 10, 2023

Keith was awesome and great service by the team! Biggers is a great dealer and you feel like a member of the family. More

by jbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We do feel like you are our family! Keith

July 10, 2023

The reported problems have not been resolved, only the oil has been changed. The squeaky belt and the belt tensioner were not done More

by NSLAWEKN
Recommend Dealer
No
Employees Worked With
Michael Giusto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Becker
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for brining this to our attention! Please contact Keith Becker at your earliest convenience and we can discuss the repairs needed. Thank You! Keith

July 09, 2023

Amazing car buying experience! Westin was so helpful in helping me buy my first car! More

by sydneyszymczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Westin Hawkins
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for your business! We appreciate the kind words. Welcome to the Biggers Family!

July 07, 2023

I had a great experience buying my car. The staff was super helpful, patient & friendly! More

by Erika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Great service, very easy to deal with! Thanks for everything. From Westin to Jim the entire experience was amazing More

by craigG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Westin Hawkins
June 23, 2023

We went in to look at an Outlander PHEV and was so impressed with the car, dealership and staff!! That we bought it and drove home in our new car. The entire process took under 2 hours !!! Our sa More

by Makenna17
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Westin Hawkins
Jun 23, 2023 -

Makenna17 responded

Great dealership

Jun 29, 2023 -

Biggers Mitsubishi responded

Thanks Makenna! Enjoy your new PHEV. Welcome to the Biggers Family.

June 20, 2023

I had an amazing experience at Biggers as a first time car buyer. Westin Hawkins and Joe Graves made the process very smooth and easy! Both were very pleasant and helpful. More

by Lauren
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Westin Hawkins
Jun 29, 2023 -

Biggers Mitsubishi responded

Thanks Lauren! We are so happy that your experience was good. Thanks again, we look forward wait to seeing you soon!

...
100
...