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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,574 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,574 reviews

August 03, 2026

The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road. More

by CASSANDRA MALPHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Koller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear our team has earned your trust by providing knowledgeable service and helping keep your vehicle safe and road-ready. Your confidence in our staff means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle at Biggers Mitsubishi for many miles to come!

August 02, 2026

Excellent, always a great experience. Very honest and want to make sure I know all my options, how much everything costs. Offered me the two different costs on the mufflers that I was com More

by KRISTI9712
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 04, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We're so glad to hear you had another great experience with our service team. Providing honest recommendations, clear pricing, and options that fit your vehicle's needs is something we take pride in. It's great to know you enjoyed the technician's inspection video as well—we're happy it gave you an even better look at your vehicle's condition. We truly appreciate your trust in Biggers Mitsubishi and look forward to seeing you again for your next visit!

August 01, 2026

Great our 8th mitsubishi Always great service when buy a new car and when we bring our cars in for service More

by patrick7641
Recommend Dealer
Yes
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Aug 04, 2026 -

Biggers Mitsubishi responded

Thank you so much for your continued loyalty and for continually choosing Biggers Mitsubishi! That means the world to us. We're thrilled to hear you've consistently had great experiences with both our sales and service teams. We truly appreciate your trust over the years and look forward to helping you with all your future automotive needs. Enjoy your new Mitsubishi, and thank you for being part of the Biggers family!

August 01, 2026

Biggers met my expectations of great service once again. I'm grateful to have such a wonderful place to take my vehicle for service that is 2nd to none More

by tevemith
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful review! We truly appreciate your continued trust in Biggers and are thrilled to hear that our team continues to provide the great service you’ve come to expect. Knowing that you feel confident bringing your vehicle to us means a great deal. We’re grateful for your loyalty and look forward to taking care of your vehicle for many more years to come!

August 01, 2026

Biggers Met all my expectations with a smile No Yes Five Four Three Two One More

by tevemith
Recommend Dealer
Yes
Employees Worked With
Christian
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Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We're so happy to hear that we met your expectations and provided you with a positive experience. Our team always strives to deliver friendly, professional service with a smile. We appreciate your support and look forward to assisting you again in the future!

August 01, 2026

Service department manager Mike G. was very attentive to my cars needs and was proactive in getting the job done as usual. Been coming here for 15 years and will continue! More

by MICHAELLITRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience! We truly appreciate you trusting Biggers Mitsubishi for the past 15 years. We're glad to hear that Mike and our service team have consistently provided attentive, proactive care for your vehicle. Your kind words and continued support mean a great deal to us, and we look forward to keeping you and your vehicle well taken care of for many more years to come!

August 01, 2026

We have been going to Biggers for many years. We have, both, purchased and serviced our cars at this dealership. We have always had great experiences on the sales floor and the service department More

by TERYANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to leave such a wonderful review! It means so much to us that you've trusted Biggers Mitsubishi with both your vehicle purchases and service over the years. We're delighted to hear that you've consistently had great experiences with both our sales and service teams. Your recommendation is truly appreciated, and we look forward to serving you for many more years to come. Safe travels!

August 01, 2026

We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our More

by Retired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that John and Jim made your car-buying experience such a positive one. Providing a comfortable, pressure-free environment and taking the time to answer every question is exactly the experience we strive to deliver. We truly appreciate your recommendation and your trust in Biggers Mitsubishi. Congratulations on your new vehicle, and we look forward to helping you again in the future!

July 31, 2026

I was a little disappointed that the noise my car was making was not noticed during this service period. More

by TITOS1963
Recommend Dealer
Yes
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Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for your feedback. We're sorry to hear that the noise you were concerned about wasn't identified during your service visit. We understand how frustrating it is when an issue persists, and we apologize that we didn't meet your expectations. We'd appreciate the opportunity to take another look and work with you to diagnose the concern. Please reach out to our service team at your convenience so we can schedule a time to inspect your vehicle again. Your satisfaction is important to us, and we hope to provide you with a better experience moving forward.

July 31, 2026

I have brought my Outlander in a few times for the same issue with the navigation system and it still remains not fixed. It seams now one there understands the problem. The last time I brought it in the m More

by lmrayos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Koller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Biggers Mitsubishi responded

Thank you for sharing your experience. We're sorry to hear that your navigation system issue has not yet been resolved, especially after multiple visits. We also apologize that we missed the opportunity to speak with you as promised during your last visit. This isn't the level of communication or service we strive to provide. We'd appreciate the chance to learn more about your situation and work toward a resolution. Please reach out to our service manager at your convenience so we can discuss your concerns and do our best to make this right.

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