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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,573 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,573 reviews

October 12, 2026

They were very honest and thorough. The time was a bit long but it was a Saturday morning. More

by SPAGNO3
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 13, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re glad our team provided honest, thorough service during your visit. We also appreciate your patience and understanding regarding the longer wait time on a busy Saturday morning. Your time is important to us, and we’re always working to provide the best experience possible. Thank you for choosing Biggers—we truly appreciate your business and look forward to serving you again!

October 12, 2026

Professionalism, speed ,welcome,hmm 15 words will be too mutch for me guys, just you are perfect. More

by harpaddaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Koller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We love your enthusiasm and truly appreciate your kind words! We're thrilled that our team's professionalism, efficiency, and welcoming atmosphere made such a great impression. Knowing you had such a positive experience means the world to us. Thank you for choosing Biggers—we look forward to seeing you again!

October 10, 2026

I don't have a problem with the service, but they tell you one price and then they tack on all these miscellaneous fees and I don't like that More

by namelesslaura71
Recommend Dealer
Yes
Employees Worked With
Nathan???
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Oct 13, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We’re glad to hear you were satisfied with the service you received. However, we understand your frustration regarding additional fees and apologize if the final cost was not clearly communicated upfront. We believe in transparency and want our customers to feel confident in the pricing and services provided. We appreciate you bringing this to our attention and will share your feedback with our team to help improve our communication. Thank you for choosing Biggers—we truly appreciate your business!

October 10, 2026

Pointed out of all the problems with the vehicle and requested that that they stay up-to-date with maintenance on the vehicle and went to extra mile to get our transmission repaired or replaced with Mit More

by ja.tatone
Recommend Dealer
Yes
Employees Worked With
Service manager Perez
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Oct 10, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re glad our team took the time to thoroughly explain your vehicle’s needs and provide helpful maintenance recommendations. It’s especially great to hear that they went above and beyond to assist with your transmission concerns and work with Mitsubishi toward a resolution. We truly appreciate your trust in Biggers Mitsubishi and look forward to continuing to take care of you and your vehicle!

October 09, 2026

Great,friendly, understandable staff with great communication I love the video you are providing whiletaking care of the car service More

by martinachlubna
Recommend Dealer
Yes
Print
Oct 10, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad our team provided friendly, helpful service and kept you informed throughout your visit. It’s great to hear that you enjoyed our video inspections and found them helpful in understanding your vehicle’s service needs. Clear communication and transparency are important to us. Thank you for trusting Biggers with your vehicle—we truly appreciate your business and look forward to seeing you again!

October 09, 2026

Mike is great and always works with me to help me get the best deal. He listens to my needs and follows up when he says he will. More

by MJULSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad Mike continues to provide you with excellent service by listening to your needs, helping you get the best deal possible, and following through on his promises. We’ll be sure to share your kind words with him. Your continued trust and loyalty mean a great deal to us. Thank you for choosing Biggers—we truly appreciate your business!

October 07, 2026

Checked my breaks. Told me when they would need service. Very professional. Explanation was clear and easy to understand. More

by Jean
Recommend Dealer
Yes
Employees Worked With
Nathan
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Oct 08, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re glad our team provided a thorough brake inspection and clearly explained when service would be needed. Keeping our customers informed and helping them make confident decisions about their vehicle’s maintenance is important to us. Thank you for trusting Biggers with your vehicle—we truly appreciate your business and look forward to serving you again!

October 02, 2026

Service I take my car for service to this shop Wish I had more discounts in my services since now I have 2 vehicles More

by SALAS-RAMON
Recommend Dealer
Yes
Employees Worked With
José
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Oct 05, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review and for trusting us with the service of both of your vehicles! We truly appreciate your continued loyalty. We also appreciate your feedback regarding additional service discounts and will be sure to share your suggestion with our team. Thank you for choosing Biggers—we look forward to taking care of you and your vehicles for years to come!

October 01, 2026

Very happy always gets me in when I call. A great group of people, friendly More

by gartnerkl
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember
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Oct 05, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad our team is always able to accommodate you when you call and that you continue to receive friendly, welcoming service. We truly appreciate your continued trust in Biggers and look forward to seeing you again!

October 01, 2026

John was great. They helped me get into a new vehicle when I didn't think it would be possible More

by pcsmith0917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We’re so glad John and our team were able to help you get into a new Mitsubishi when you weren’t sure it would be possible. We appreciate you trusting Biggers Mitsubishi with your purchase and hope you enjoy every mile in your new vehicle. Welcome to the Biggers Mitsubishi family.

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