
Biggers Mitsubishi
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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They are wonderful there. Westin is a wonderful salesman. We love our new car. They treated as if we were family! Westin is a wonderful salesman. We love our new car. They treated as if we were family! More
Helped me with Oil change and replaced sway bar covered under warranty quick and good service under warranty quick and good service More
I spoke with Keith when I called and he arranged for the tow of my vehicle to the dealership for repair. Jose called me later that afternoon with an update, various options to fix my car with costs and tim tow of my vehicle to the dealership for repair. Jose called me later that afternoon with an update, various options to fix my car with costs and timing, as well as some warranty work they wouldl like to do. He was very clear and thorough in explaining the options and why they recommended the option I ultimately chose. I spoke with Keith again on Monday and he assured me the vehicle would be done on time and ready for me to pick up, which it was. More
Nice vehicle, great service. Clean waiting area and service department. Service techs very helpful. Loaners if you need one. Clean waiting area and service department. Service techs very helpful. Loaners if you need one. More
Cuando compré la camioneta Outlander, Me mostraron una camioneta con las letras en el capó y cuando me la entregaron no tenia las letras "OUTLANDER". luego de cerrar la negociación por mas de $38.000 me q camioneta con las letras en el capó y cuando me la entregaron no tenia las letras "OUTLANDER". luego de cerrar la negociación por mas de $38.000 me querían cobrar las letras aparte, y NO tuvieron el detalle de Obsequiarme esas letras. supuestamente no se podía, acabando de realizar una compra de más de $38.000 dólares no pudieron obsequiarme unas letras de $100 dólares. por favor. en relación a la atención del vendedor, todo bien. gracias. sigan mejorando. por otra parte con el servicio de ajustar la tapa de la puerta del chofer fue muy bien, rápido, eficiente y quedó muy bien. More
I worked with Jeremy on Saturday and what a great respectful guy. Michael on the phone when I called for an appointment was just as great! respectful guy. Michael on the phone when I called for an appointment was just as great! More
Jeremy was friendly and informative in explaining my vehicles’s recommended services. Thank you Jeremy vehicles’s recommended services. Thank you Jeremy More
Excellent service from start to finish. I appreciate the kindness and professionalism displayed by everyone. Thank you! I appreciate the kindness and professionalism displayed by everyone. Thank you! More
I was looking for a vehicle that is hard to find and I wanted one fairly new with low miles and my internet search brought up only 2 within 250 miles of me. I called this dealership and spoke with Arnold wanted one fairly new with low miles and my internet search brought up only 2 within 250 miles of me. I called this dealership and spoke with Arnold (salesperson) and arranged a day and time to check out this vehicle. In the meanwhile I found out that the car didn't have an option that I thought I needed. The next morning of the appointment Arnold called me back and when I told him about the option (GPS) I needed he explained that the Apply CarPlay will show my GPS. Well I did some research and found out he was CORRECT. I felt bad that I missed my time slot so I told them I would now come but they are 90 minutes away. I also called the other dealership and let them know I would be in there area (8 miles apart). I asked both dealerships to charge up the HV battery so I can test the EV function of the PHEV. I arrived and was greeted at the door by Rafal (aka Raf) who told me that Arnold was busy and I also met Joe a very nice fellow who was the manager. Joe insured that Raf pulled the car into the service bay so I could look over car without the bother of the rain outside. I took it for a drive and it was what I was looking for. To be a prudent shopper I did inform them of the other dealership that had comparable vehicle and I went there and although the vehicle was cheaper it wasn't spotless as Biggers and the service there was horrible and they didn't even charge the HV battery. I went back to Biggers and told them what I found at the other dealership and without haggling, games or fanfare Joe made me a very fair offer and I bought the vehicle. They then insisted on detailing car again (it was raining), filled up the gas tank and when I told them I wanted to order all weather floor mats they threw them into the deal. To say I absolutely hate going to dealerships to buy cars is an understatement so much it has been 7 years since last purchase but Biggers really has change my mind and experience about dealerships. I was in and out fairly quick with new license plates (not temp tags) with everything I needed.. If you are in the market I would highly suggest you check out Biggers and speak to Joe and Raf (or Arnold) and see what they have to offer for you. More
Mike is the best. Always a great guy Biggers I has an excellent service dept and decent prices Always a great guy Biggers I has an excellent service dept and decent prices More