Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,573 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
Contact Dealership
View Awards

1325 E Chicago St

Elgin, IL

60120

Directions

By Type

Showing 1,573 reviews

September 16, 2026

They always try to explain any issues w/car Alex,Jose always polite & helpful I will only take my car to them for service More

by EP
Recommend Dealer
Yes
Employees Worked With
Alex
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad Alex and Jose consistently provide polite, helpful service and take the time to explain any concerns with your vehicle. Knowing that you trust our team exclusively with your service needs means a great deal to us. We’ll be sure to share your kind words with Alex and Jose. Thank you for your continued loyalty to Biggers!

September 16, 2026

Great service and actually heard what I wanted and needed. I am very happy w my car! More

by Malona
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We’re so glad our team took the time to listen to what you wanted and needed and helped you find a vehicle you’re happy with. We truly appreciate you choosing Biggers and hope you enjoy your car for many miles to come!

September 14, 2026

Christian is much above the average Salesperson. Responded on time and accurately to my questions prior my visit and then in person, was always concerned to ensure the process is moving fast. Thanks More

by Konstantinos Papadoulakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

Konstantinos Papadoulakis responded

Just to clarify that, the Finance process from Jim was excellent. I give only 2/5 stars for the finance product itself, as I feel the product offered on finance are way worse than other options that are existing on the market now ex. Credit Unions ( 8.35% compared to 5.45% I found ) . Obviously, this is not dealer's issue but overall, this needs improvement.

September 13, 2026

Nate was great and very professional and very experienced so was the manager great service all around. Cheryl Combs More

by MJEINHORN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Koller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you, Cheryl, for the wonderful 5-star review! We’re so glad Nate and our management team provided you with a professional and knowledgeable experience. We’ll be sure to share your kind words with them. Thank you for choosing Biggers—we truly appreciate your business and are happy to hear you received great service all around!

September 11, 2026

Took over 1. 5 months to get car back, but Michael provided updates until car was ready More

by rebholz71
Recommend Dealer
Yes
Employees Worked With
Michael
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review and, especially, for your patience throughout the repair process. We understand that being without your vehicle for over a month can be frustrating, and we truly appreciate your understanding. We’re glad Michael kept you informed with updates along the way and made sure you knew what was happening until your vehicle was ready. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your vehicle!

September 10, 2026

I recently purchase a car from Biggers Mitsubishi and I had a wonderful experience. Cristian and Rafal answered all of my questions. They were both very professional and knowledgeable. I would highly recom More

by Berenice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Biggers Mitsubishi responded

Thank you, Berenice, for your wonderful review and recommendation! We’re thrilled to hear that Cristian and Rafal provided professional, knowledgeable service and took the time to answer all of your questions. Creating a comfortable and helpful car-buying experience is very important to us. Congratulations on your new vehicle, and thank you for choosing Biggers Mitsubishi! — The Biggers Mitsubishi Team

September 10, 2026

Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional custom More

by capbaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We’re thrilled to hear that Rafal’s knowledge of the 2016 Toyota 4Runner helped make your experience a positive one and that Jim made the finance process just as smooth. We appreciate your kind words about our team and professional customer service. Enjoy your 4Runner, and thank you for choosing Biggers Mitsubishi! — The Biggers Mitsubishi Team

September 10, 2026

I was provided with quick and excellent service and everyone was very polite and professional. More

by LAV53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Koller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re glad our team provided quick, excellent service while making sure you were treated with courtesy and professionalism throughout your visit. We truly appreciate your kind words and thank you for choosing Biggers. We look forward to serving you again!

September 09, 2026

They provided a video of recommendation which was very helpful They went through options and gave suggestions of wirk needed today versus done the way More

by JCVILLAL
Recommend Dealer
Yes
Employees Worked With
Nathan
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We’re glad you found the video inspection helpful and appreciated our team taking the time to explain your options and prioritize what needed attention now versus what could be addressed later. Keeping our customers informed and helping them make confident decisions about their vehicles is important to us. Thank you for choosing Biggers—we appreciate your feedback and look forward to serving you again!

September 08, 2026

Prompt, did what I asked. No issues. Biggers always provides proper service, with good explanations. More

by SCUTTER60156
Recommend Dealer
Yes
Employees Worked With
Jose
Print
Sep 17, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We’re glad our team provided prompt service, listened to your needs, and kept everything clear and straightforward. We truly appreciate your continued trust in Biggers and are grateful for the opportunity to take care of you and your vehicle!

1
...
5
6
7
...
158