Bill Dickason Chevrolet Buick

The dealership did not disclose information regarding the faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dea faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dealerships attention, they refused to speak with us and failed to provide care to the vehicle or supplement us another vehicle for the inconvenience, even though it was 48 hours after the initial purchase. More

I had an appointment to bring my vehicle in to have a transmission issue diagnosed. I dropped it off at 8am and still had not heard anything by 4:30 that afternoon. I called to check on it only to find o transmission issue diagnosed. I dropped it off at 8am and still had not heard anything by 4:30 that afternoon. I called to check on it only to find out they had not even looked at it. Had I waited a little later to call, they would have been closed and I would not have had my vehicle to get back and forth to work the following week. I made another appointment for the next week. I show up again at 8 am to find out that they won’t be able to look at then either! Apparently there is only one person that works on transmissions and he was working on another vehicle. I wasn’t dropping it off to be fixed, just to be diagnosed… I understand they are busy but how about the service advisor giving the customer a courtesy call and let them they won’t be able to get to their vehicle? I wasted two trips from out of town because I had always heard good things about this dealership and then had to turn right back around and drive home. I won’t be back. More

Amazing dealership if you need a car this is that dealership you want to go to they make you feel like family thank you dealership you want to go to they make you feel like family thank you More

Very professional and accommodating. Efficient financing and document preparation. Easy to work with on finalizing purchase. Efficient financing and document preparation. Easy to work with on finalizing purchase. More

I cannot in good faith recommend Bill Dickason Chevrolet. In September 2025, I brought my truck in to have the brake control module and pump replaced and reprogrammed. When I got it back, several parts in th In September 2025, I brought my truck in to have the brake control module and pump replaced and reprogrammed. When I got it back, several parts in the engine compartment had not been reattached, and despite the work being done on the brake system, the brake fluid was over a quarter low. Almost immediately I noticed braking problems. On further inspection, there was a serious leak at the brake control module and at the point where one of the brake lines attaches to it. I returned the truck recently to have the module and the leaking line repaired under warranty. The dealership attempted the repair, but I was without my truck for over a month and received very little communication from the service department about what was being repaired, what parts were being replaced, or why. My calls and messages went unanswered, and I had to drive to the dealership in person on more than one occasion just to find out what was happening. When I did, I discovered they had completely disconnected the cab from the truck to replace a brake line. They told me more than once they could not source a factory replacement line for the truck, so they fabricated one in house. When I finally got the truck back, every visible bend in that homemade line was crimped. The problems did not end there. Trim pieces are still missing and have not been located. There are multiple deep scratches on both front fenders, in the exact same spot on each side, where it appears the cab was misaligned while being lowered back onto the frame and the bumper gouged the paint. The emergency brake cable was not properly tensioned and the emergency brakes were locked up. The air conditioner did not work when the truck was returned (resulting in me having to wait at the dealership for several hours while I made them address that issue), and the windshield washer fluid reservoir was completely dry — which tells me every one of these systems had to be disconnected when they removed the cab to replace a single brake line they damaged in the first place. Between the failure to communicate, the failure to perform repairs in a workmanlike manner, and the additional damage to the paint, bodywork, and missing trim on my truck, I cannot recommend this dealership to anyone. I am now going to have spend a substantial amount of money to replace the non-conforming crimped brake line the dealership manufactured and installed, have the paint repaired on my fenders, and locate replacement trim for the retractable side steps that they lost. More

I enjoyed working with Austin, he was very attentive and respectful throughout the entire process. respectful throughout the entire process. More

We loved working with Rick! He seemed to genuinely care about getting us into the car that we wanted! He got us a good price and a great rate. He has continued to be a big help He seemed to genuinely care about getting us into the car that we wanted! He got us a good price and a great rate. He has continued to be a big help and very communicative and helpful with any issue that we have come too! We even recommended my sister to come make a purchase at Bill Dickason. More

This was my first car to purchase on my own. I went in feeling like a basket case!! They had the exact car I was looking for !! Adrian was so professional, kind & patient with me!! I am so ha I went in feeling like a basket case!! They had the exact car I was looking for !! Adrian was so professional, kind & patient with me!! I am so happy to be a part of this team!! I look forward to working with them again! And excited that they will be a part of helping me keeping my investment in good shape!! I shared this on Social Media, and would highly recommend this dealership to my family and friends!!! More

Very responsive and helpful during visit. Did not intend to buy but was so upfront with everything and priced to sell. Did not intend to buy but was so upfront with everything and priced to sell. More

I emailed the dealership on Tuesday and got such a quick response. Adrian was so quick and polite with getting back to me and was so easy to work with. I drove over Tuesday evening and purchased the vehicle response. Adrian was so quick and polite with getting back to me and was so easy to work with. I drove over Tuesday evening and purchased the vehicle! The easiest car buying experience ever and I highly recommend Adrian for all your car buying needs!! More