Bill Dickason Chevrolet Buick

Pays attention to detail and interested in customer needs and wants will recommend dealership to family and friends and wants will recommend dealership to family and friends More

I recently purchased a used car from Bill Dickason Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accom Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accommodating and helpful throughout my purchase. - They helped transport the car for the pre-purchase inspection - Had arrangements available to help me return the rental car I used to get from DFW to Gladewater - Made repairs to the car I had not asked for, to ensure I was safe for the long drive home out of state. - Were gracious and friendly during the entire process, doing everything reasonable (and beyond) along the way. - The few (but important) issues that required immediate attention on the car were handled quickly, professionally, and in some cases, without me asking. My bottom line: the car was delivered yesterday, and I have nothing but strong, positive things to say about everyone there, from the GM, Michael Scott, the floor manager, Amber, my salesman, Ryan, the Service manager, William, and even the driver who delivered the car after an in-house repair, Janna. I could not help but sense that they all care about what they do, who they are as a dealership, and their customers. If they have a car I am searching for, I will gladly work with them again. More

They are friendly,knowledgeable, and they have excellent customer service. I would recommend them to anyone who is looking to purchase a new vehicle customer service. I would recommend them to anyone who is looking to purchase a new vehicle More

Good dealership and salesman. Very low pressure. Only negative was they were really pushing me to finance through them even though I told them my bank had a better intrest rate. Very low pressure. Only negative was they were really pushing me to finance through them even though I told them my bank had a better intrest rate. More

Ryan was awesome during the whole process. He is a great cars salesmen. I will definitely be back for my next car. He is a great cars salesmen. I will definitely be back for my next car. More

My name is Chris Williams. My daughter drives a 2012 Chevrolet Volt, and we travel from Chapel Hill, Texas to Gladewater, Texas to have her vehicle serviced and repaired. Thank My daughter drives a 2012 Chevrolet Volt, and we travel from Chapel Hill, Texas to Gladewater, Texas to have her vehicle serviced and repaired. Thank you to the BD service department for taking such good care of our "Hot-Rod." From Technician Tyler Hewitt to Service Consultant Matthew Valentine, we were treated with professionalism and care. Thank You, Chris Williams More

Excellent service. Austin provided several choices and variable packages. Knowledgeable with all products discussed Excellent Austin provided several choices and variable packages. Knowledgeable with all products discussed Excellent More

The sales staff is very open and professional. They made the buying experience enjoyable and easier. They made the buying experience enjoyable and easier. More

If I could vote a lower star for this dealership I would. I bought a used vehicle from them that left me stranded the first week of having it. Now to only be told it will need a new transmission. I've had it I bought a used vehicle from them that left me stranded the first week of having it. Now to only be told it will need a new transmission. I've had it for 3 months, 1500 miles put on it. Definitely would not suggest this dealership. More

My employee said the big guy over the service department is a dick. His words not mine. Had them install a new motor, and now it might be torque converter, they don’t know. But the charged me almost $1500. is a dick. His words not mine. Had them install a new motor, and now it might be torque converter, they don’t know. But the charged me almost $1500. At this point I am done with this service department. After these last 4 years buying 7 brand new Chevrolet's I am no longer a Chevy lover. I am going to Dodge. I believe the trucks are ok, it’s just these rip off Chevrolet service departments. Straight up thieves. More