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Bill Jacobs BMW
Naperville, IL
3,224 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,224 reviews
August 31, 2023
Donnie is my service advisor and he is always welcoming with a smile! He’s very nice and I enjoy working with him! He’s always keeping me up to speed on my M8 and when it will be ready for pick up. with a smile! He’s very nice and I enjoy working with him! He’s always keeping me up to speed on my M8 and when it will be ready for pick up. More
by Jared
Employees Worked With
Donnie
August 31, 2023
Great selections. David- in Sales department, made the buying experience quick and smooth. Highly recommend it. David- in Sales department, made the buying experience quick and smooth. Highly recommend it. More
by Chloe Place
Employees Worked With
August 31, 2023
Awesome customer service. Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back! Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back! More
by Ted
Employees Worked With
Donnie. K
August 31, 2023
Every time I bring my car to Bill Jacobs BMW I can always count on John Stout and the whole service team for outstanding and dependable service for all of my cars count on John Stout and the whole service team for outstanding and dependable service for all of my cars More
by jnl21
Employees Worked With
Service John Stout
August 31, 2023
Nice, professional team there and straightforward transaction. Very good shopping experience overall. Would shop with Bill Jacobs BMW again transaction. Very good shopping experience overall. Would shop with Bill Jacobs BMW again More
by L0oyc
Employees Worked With
August 30, 2023
I purchased a BMW X6 from Preston today and it was great experience. He was professional, knowledgeable and friendly. The sales manager worked with me on a great price and Mo, in finance worked to get me a experience. He was professional, knowledgeable and friendly. The sales manager worked with me on a great price and Mo, in finance worked to get me a great interest rate. Overall a great experience! More
by jamainecollins
Employees Worked With
Preston
August 30, 2023
Bill Jacobs Bmw is an outstanding dealership. I’ve been a customer for over 20 years and have always been 100% satisfied. Bill Ernest has been my sales advisor for over 20 years. He is extreme I’ve been a customer for over 20 years and have always been 100% satisfied. Bill Ernest has been my sales advisor for over 20 years. He is extremely knowledgeable and professional.. More
by Cynthia Tivador
Employees Worked With
