
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my X7 He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my X7 More
The dealership excels at customer service and timely follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client advisor was fantastic and she helped me ultimately get in the best vehicle for me. I was truly a consultative process at ever step. I have had zero regrets which is unusual for me. I am completely satisfied with my purchase. More
Giovanna was great to work with…helped get back into BMWs with a solid 3 series…thanks for making it easy! with a solid 3 series…thanks for making it easy! More
No pressure environment, they don’t try and upsell you and staff is very knowledgeable and staff is very knowledgeable More
I purchase my vehicle in June 2023 chose a 2015 Range Rover sport and I am very satisfied with the it and the service from the salesman Christian Johnson very attentive and respectful appreciated. Rover sport and I am very satisfied with the it and the service from the salesman Christian Johnson very attentive and respectful appreciated. More
Best Experience I've ever had buying a car! Maggie was so kind, patient and knowledgable. Maggie was so kind, patient and knowledgable. More
Bill Jacobs is a welcoming and pressure free dealership. Very helpful and patient throughout the entire process. Husain, my client advisor, helped me with everything and was so kind with answering my questi Very helpful and patient throughout the entire process. Husain, my client advisor, helped me with everything and was so kind with answering my questions. He remained patient and polite the entire duration of our process and I 100% recommend him for anyone looking to buy or check out a car at Bill Jacobs. More
I had a thoroughly satisfying experience at Bill Jacobs. The sales person Husain was very professional and responsive to all my emails and texts regarding the car. Since I was an out of state buyer I was The sales person Husain was very professional and responsive to all my emails and texts regarding the car. Since I was an out of state buyer I was concerned that I'd go thru the trouble and expense of getting there and find the car and or pricing wasn't as I'd expected. But everything went perfectly and smoothly. They even volunteered to arrange an airport pickup for me on the morning I came in to take delivery. The finance person Mo as well as Mike the "BMW Genius" also took good care of everything and answered all of my questions and got me out the door and on the road within 2 hours of my arrival. I'd totally use them again. More