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Bill Jacobs BMW

Naperville, IL

5.0
3,225 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,225 reviews

August 19, 2023

Excellent service and communication with the staff and my service rep Donnie. Good option for resolving the problem and good price. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Donnie
Aug 23, 2023 -

Bill Jacobs BMW responded

Hi Maria, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

August 19, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my X7 More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 28, 2023 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2023

Came in with a flat tire and was taken care of right away. Jacob Murrar took care of it and washed it for me. Great service all around. More

by Shadi
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 28, 2023 -

Bill Jacobs BMW responded

Hi Shadi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2023

The dealership excels at customer service and timely follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client More

by DGood
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan - Genius
Aug 23, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 17, 2023

Giovanna was great to work with…helped get back into BMWs with a solid 3 series…thanks for making it easy! More

by SuperWagon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Bill Jacobs BMW responded

Superwagon, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2023

No pressure environment, they don’t try and upsell you and staff is very knowledgeable More

by ajrechk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2023

I purchase my vehicle in June 2023 chose a 2015 Range Rover sport and I am very satisfied with the it and the service from the salesman Christian Johnson very attentive and respectful appreciated. More

by William Crespo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kanter
Oct 03, 2023 -

Bill Jacobs BMW responded

Hi William Crespo! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2023

Best Experience I've ever had buying a car! Maggie was so kind, patient and knowledgable. More

by Domi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Bill Jacobs BMW responded

Hi Domi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

Bill Jacobs is a welcoming and pressure free dealership. Very helpful and patient throughout the entire process. Husain, my client advisor, helped me with everything and was so kind with answering my questi More

by Janette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mancuso
Aug 13, 2023 -

Bill Jacobs BMW responded

Hi Janette, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

I had a thoroughly satisfying experience at Bill Jacobs. The sales person Husain was very professional and responsive to all my emails and texts regarding the car. Since I was an out of state buyer I was More

by m.grimaldi22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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