
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Giovanna was great to work with…helped get back into BMWs with a solid 3 series…thanks for making it easy! with a solid 3 series…thanks for making it easy! More
No pressure environment, they don’t try and upsell you and staff is very knowledgeable and staff is very knowledgeable More
I purchase my vehicle in June 2023 chose a 2015 Range Rover sport and I am very satisfied with the it and the service from the salesman Christian Johnson very attentive and respectful appreciated. Rover sport and I am very satisfied with the it and the service from the salesman Christian Johnson very attentive and respectful appreciated. More
Best Experience I've ever had buying a car! Maggie was so kind, patient and knowledgable. Maggie was so kind, patient and knowledgable. More
Bill Jacobs is a welcoming and pressure free dealership. Very helpful and patient throughout the entire process. Husain, my client advisor, helped me with everything and was so kind with answering my questi Very helpful and patient throughout the entire process. Husain, my client advisor, helped me with everything and was so kind with answering my questions. He remained patient and polite the entire duration of our process and I 100% recommend him for anyone looking to buy or check out a car at Bill Jacobs. More
Professional, excellent customer service and support. Top notch service department and excellent value. Just drove away with my 3rd BMW from Bill Jacobs. Thank you, Harry Gianos and Mike Adler, for m Top notch service department and excellent value. Just drove away with my 3rd BMW from Bill Jacobs. Thank you, Harry Gianos and Mike Adler, for making the ordering and sales process such a pleasant experience. More
I had a thoroughly satisfying experience at Bill Jacobs. The sales person Husain was very professional and responsive to all my emails and texts regarding the car. Since I was an out of state buyer I was The sales person Husain was very professional and responsive to all my emails and texts regarding the car. Since I was an out of state buyer I was concerned that I'd go thru the trouble and expense of getting there and find the car and or pricing wasn't as I'd expected. But everything went perfectly and smoothly. They even volunteered to arrange an airport pickup for me on the morning I came in to take delivery. The finance person Mo as well as Mike the "BMW Genius" also took good care of everything and answered all of my questions and got me out the door and on the road within 2 hours of my arrival. I'd totally use them again. More
Walking into the dealership was amazing . . from the beginning until we left everyone was amazing! Brought in our 4 year old granddaughter and every there made her feel at home .. Our salesp . from the beginning until we left everyone was amazing! Brought in our 4 year old granddaughter and every there made her feel at home .. Our salesperson Harry was Amazing.. Took his time with us and to explain so much and help us with every decision! Our grandughter wants to go back to see Mr Harry! We highly recommended Harry and this dealership to all our friends and relatives ! More
Harry Gianos got me a beautiful car for a great price. The service and entire buying process was wonderful. The service and entire buying process was wonderful. More
From arranging a test drive, placing an order, managing my expectations during manufacturing/transport, to facilitating the delivery of my new 2023 M340i, David Reynoso is unfailingly helpful and bent over my expectations during manufacturing/transport, to facilitating the delivery of my new 2023 M340i, David Reynoso is unfailingly helpful and bent over backwards to answer my every question or request. This is my second purchase of a new car from David, and rest assured that if there is a third BMW purchase in my future, it will be through David. I've had outstanding service from everyone that I've interacted with throughout the entire dealership. More