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Bill Jacobs BMW
Naperville, IL
3,294 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,294 reviews
June 27, 2025
Easy up front pricing without all the hassle. Just give me the price plus tax and title without all the upsells. Just give me the price plus tax and title without all the upsells. More
by AA
Employees Worked With
June 27, 2025
Love my new BMW and this dealership! Christian was amazing to work with! He was so knowledgeable and we didn’t feel like we were being ‘sold’! Christian was amazing to work with! He was so knowledgeable and we didn’t feel like we were being ‘sold’! More
by kristie.adams102
Employees Worked With
June 26, 2025
Working with Kevin at Bill Jacobs BMW was an exceptional experience. He promptly responded to all our inquiries and went above and beyond to ensure a seamless transaction. What truly set him apart was his r experience. He promptly responded to all our inquiries and went above and beyond to ensure a seamless transaction. What truly set him apart was his respectful and non-intrusive demeanor. He provided us with ample time and space to make an informed decision, fostering a positive and enjoyable experience throughout the process. I highly recommend working with Kevin! More
by Habib Khan
Employees Worked With
June 25, 2025
Bill Jacobs BMW is great to do business with. The sales, parts, and service departments are top in the industry. Alex Flinn also, is a pleasure to work with. The sales, parts, and service departments are top in the industry. Alex Flinn also, is a pleasure to work with. More
by Megan
Employees Worked With
Alex Flinn
June 24, 2025
Alex Flinn was so nice and helpful during my visit. He showed me around the dealership and where the Techs work. It was so nice to have a tour around the dealership. He showed me around the dealership and where the Techs work. It was so nice to have a tour around the dealership. More
by Tracy
Employees Worked With
Alex Flinn
June 21, 2025
This is our third vehicle purchased through Bill Jacobs. Josh S always takes good care of us!! Josh S always takes good care of us!! More
by Vitt
Employees Worked With
