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Bill Jacobs BMW
Naperville, IL
3,497 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,497 reviews
January 21, 2026
I liked that you can do the inspection with a foreman. Alex was great and gave me estimates on what repairs were needed. Now I can prepare for future repairs. Great work and thank you for your time. Alex was great and gave me estimates on what repairs were needed. Now I can prepare for future repairs. Great work and thank you for your time. More
by Jacob
Employees Worked With
Alex Flinn
January 20, 2026
Alex Flinn’s trustworthiness and honest recommendations is why i service at Bill Jacobs BMW. Anytime I have a question or need certain information, Alex is always proactive and attentive in providing it. is why i service at Bill Jacobs BMW. Anytime I have a question or need certain information, Alex is always proactive and attentive in providing it. More
by Louis
Employees Worked With
Alex Flinn
January 19, 2026
My experience at the BMW dealership with Stefan was exceptional—outstanding customer service, incredible attention to detail, highly professional, easy to work with, and the entire experience truly exc exceptional—outstanding customer service, incredible attention to detail, highly professional, easy to work with, and the entire experience truly exceeded expectations. I love my X5 and look forward to working with him again. More
by tkatrina604
January 19, 2026
It’s amazing service here at BMW. Alex really takes care of you and shows what a great experience a customer should have. 5 star dealership. Alex really takes care of you and shows what a great experience a customer should have. 5 star dealership. More
by Paul
Employees Worked With
Alex Flinn
January 15, 2026
Picked up my second BMW 3-series. The only reason I purchased another BMW is because of Alex Flinn in service. I highly recommend Alex for your service. The only reason I purchased another BMW is because of Alex Flinn in service. I highly recommend Alex for your service. More
by David
Employees Worked With
Alex Flinn
January 15, 2026
Bill Jacobs BMW is outstanding! The showroom is clean, the staff is welcoming, and the buying process is always smooth. Bill Earnest goes above and beyond—even after hours—to make s The showroom is clean, the staff is welcoming, and the buying process is always smooth. Bill Earnest goes above and beyond—even after hours—to make sure we get the best deal. Shoutout to Rob Trax, Marlenne Garcia, and Rayyan for their professionalism. Highly recommend—ask for Bill Earnest! More
by Jen_ott
January 14, 2026
Every BMW owner needs to schedule service at Bill Jacobs BMW. This is a great service center with a lot of amenities. Servicing with Alex Flinn is a must. BMW. This is a great service center with a lot of amenities. Servicing with Alex Flinn is a must. More
by Mary
Employees Worked With
Alex Flinn
January 12, 2026
This is a five star dealership. The quality of Service is top notch. Alex Flinn communicates and explains any maintenance associated with my vehicle. The quality of Service is top notch. Alex Flinn communicates and explains any maintenance associated with my vehicle. More
by Samantha
Employees Worked With
naxeb69269@feanzier.com
