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Bill Jacobs BMW
Naperville, IL
3,439 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,440 reviews
November 09, 2025
Staff was incredibly helpful and nice. Russ was a great salesperson and I appreciated his willingness to spend the time with me. Would highly recommend. Russ was a great salesperson and I appreciated his willingness to spend the time with me. Would highly recommend. More
by Brennan H
Employees Worked With
November 08, 2025
Russ was very helpful in the buying process, the dealer let us thoroughly check over the pre owned vehicle before purchasing and gave us a great price. let us thoroughly check over the pre owned vehicle before purchasing and gave us a great price. More
by Pre owned Purchaser
Employees Worked With
November 06, 2025
Kevin was very easy to work with. Had all the answers to my questions. Was not pushy at all. Cordial and courteous. Had all the answers to my questions. Was not pushy at all. Cordial and courteous. More
by curbmyenthusiasm
Employees Worked With
November 06, 2025
There was very good communication. Alex always kept me informed about what was happening with the Insurance claim. I got my vehicle back and happy to be driving my BMW now. Alex always kept me informed about what was happening with the Insurance claim. I got my vehicle back and happy to be driving my BMW now. More
by Brandon
Employees Worked With
Alex Flinn
November 04, 2025
It was the easiest and most personable service experience. My vehicle me was ready in less than an hour. My service writer Alex did a phenomenal job. experience. My vehicle me was ready in less than an hour. My service writer Alex did a phenomenal job. More
by Hilary
Employees Worked With
Alex Flinn
November 04, 2025
Super helpful team, the transaction was seamless. Harry was really professional and made sure ii got the car i wanted which was the bmw x2 Harry was really professional and made sure ii got the car i wanted which was the bmw x2 More
by FAITHOGUNJIMI
November 01, 2025
Worked with Kevin Kurpalo and he is a great representative of the organization. He and the rest of the Bill Jacob's BMW dealership employees provided top notch service to me and the family whi representative of the organization. He and the rest of the Bill Jacob's BMW dealership employees provided top notch service to me and the family while we were searching for our next vehicle. Superb experience! More
by Rich
Employees Worked With
November 01, 2025
Great service and follow up. One of the best car buying experiences I have ever had. One of the best car buying experiences I have ever had. More
by rritchie
Employees Worked With
