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Bill Jacobs BMW

Naperville, IL

5.0
3,411 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,411 reviews

October 16, 2025

Alex Flinn was a big help when choosing which car I wanted to buy. Over the years of service, Alex has had a great influence on me sticking with BMW. More

by Roman
Service Price Transparency
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Yes
Employees Worked With
Alex Flinn
October 15, 2025

Just picked up my 2026 BMW X5 yesterday, and it was HANDS-DOWN the best car buying experience ever!! Huge thanks to Kevin! Coming from three Nissans, I was nervous about switching to BMW luxury, but Ke More

by michaelronnett
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Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April, Zahid
October 15, 2025

I just serviced my new 3 series. Worked with Alex Flinn who was informative and helpful. It was a good experience. More

by Joshua
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 14, 2025

Alex Flinn is my favorite service advisor. He always knows what my favorite loaner car is. He provides the best service and takes really good care of my vehicle when it’s in for service. More

by Manni
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Yes
Employees Worked With
Alex Flinn
October 14, 2025

Russ was incredibly helpful. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. More

by bexpellicano
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Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Alex Flinn is an excellent professional service advisor. I’ve had many luxury cars over the years and he makes the entire experience truly enjoyable. More

by Donald
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Yes
Employees Worked With
Alex Flinn
October 13, 2025

I’m so happy I chose to service with Bill Jacobs BMW. Alex was amazing to work with and the whole service department was great. More

by Sheila
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 12, 2025

We had a great experience buying a new car from Bill Jacobs BMW. Kwaku, was our sales advisor and very nice, helpful, knowledgeable and not pushy. He worked hard to get us the car we wanted. We would More

by debbiehagel
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Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2025

Very laid back. Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I wal More

by sonofhyde5
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldijana Hodzic
October 10, 2025

I recently had the pleasure of purchasing my 1st M5 from Bill Jacobs BMW, and I can't believe I waited so long to check them out! As someone who has bought many cars from other dealerships, I was pleasantly More

by Zury Rivera
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.