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Bill Jacobs BMW

Naperville, IL

5.0
3,459 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,459 reviews

December 02, 2025

Alex Flinn always makes it a comfortable service experience. He allows for you to ask questions and gives you the opportunity to service your vehicle on time. More

by Zafar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 01, 2025

It was a real pleasure to work with someone who cares for the customer. Kudos to Alex Flinn over at Bill Jacobs BMW. More

by Maryann
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Yes
Employees Worked With
Alex Flinn
November 30, 2025

Great buying experience. Bill is always very helpful to me anytime he is around even when not purchasing ant vehicle from this dealership. Went to this dealership after Thank More

by olegkopytov69
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2025

Bill Jacob’s BMW in Naperville is the only place to go for your next new car. My husband went in to buy a vehicle about two months ago. His purchase was smooth and effortless. He came home delighted with More

by #lovinmyMDX
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2025

I had a great experience! Donnie Kaegebein was my service advisor. I was just in for an oil change, but I’ll be back for further services thank you. More

by Rebecca
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Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein - 5 stars
November 29, 2025

Overall, a great buying experience. Gigi and Khalil handled the online negotiation with prompt, professional follow-up. Preston guided us smoothly through the process and test-drive, Mo More

by TalJain
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston O'Sadnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaheed, Mo
November 25, 2025

I am on my third lease now with Bill Jacobs BMW. Over the years Alex Flinn has been amazing to work with. There’s not another luxury dealership that compares. More

by Melvin
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 24, 2025

Harry, Gigi Ray, Shaun and everyone at the dealership were very easy to work with and made the entire proceess quick and seemless. I would recommend doing business with them and I would definitely return More

by Bmwx3
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
November 24, 2025

As always, Alex Flinn does an amazing job. My car is always ready on time, washed, and cleaned. I highly recommend Alex at Bill Jacobs. More

by Sarah
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 24, 2025

Nothing short of outstanding. Dealership handled all my needs. Sales representative was outstanding. I have purchssed several vehicles from this dealership, and specifically fr More

by wayne.ebersberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.