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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.9
2,666 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,666 reviews

January 31, 2024

Just got a 2023 X3 M40i delivered from Bill Jacobs from out of state. Transaction and communication with Husain Sheikhani was terrific, would recommend. More

by vtsmatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

Feb 02, 2024 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! Thanks again for the recommendation, and have an amazing day!

Helpful
January 30, 2024

Great experience at Bill JACOBS BMW. Worked with Hary and Gigi. Both were helpful and extremely flexible. More

by Steven.ventre26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 30, 2024

A professional and clean environment. Smooth and easy transaction. In and out in a timely fashion. Jacob Murrar makes it look so easy, thank you so much. More

by laura jaicomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Feb 01, 2024 -

Bill Jacobs BMW responded

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 30, 2024

What a great experience at Bill Jacob’s BMW. Staff is very friendly and my advisor Jacob Murrar is outstanding. Greeted me by my car and took care of all my car needs. More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Feb 01, 2024 -

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 30, 2024

My experience with Alex Flinn and Bill Jacobs has been wonderful. This is my third BMW and wouldn’t trade it for any other brand. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Feb 01, 2024 -

Bill Jacobs BMW responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 30, 2024

Thank you Mike A for the awesome customer service I received at my latest service appointment. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
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Feb 02, 2024 -

Bill Jacobs BMW responded

Hi Antonina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 30, 2024

Thank you Mike A for all your knowledge and expertise at my service visit. It’s alway a pleasure. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
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Feb 02, 2024 -

Bill Jacobs BMW responded

Hi Stella, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 02, 2024 -

Bill Jacobs BMW responded

Hi Stella, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 30, 2024

Every time I come here I get stellar service and it is why I keep coming back. More

by Morgan Taylor
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Feb 02, 2024 -

Bill Jacobs BMW responded

Hi Morgan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 28, 2024

Had a pretty good experience. Got one of the best salesmen, Khalil! Helped me out with tiny details. Would defo recommend him! More

by Farheen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Bill Jacobs BMW responded

Hi Farheen thank you for taking the time to leave us your honest feedback. Until the next time we meet, take care!

Mar 16, 2024 -

Bill Jacobs BMW responded

Farheen, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

Helpful 1
January 28, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jan 30, 2024 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Helpful
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