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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
November 18, 2024
Josh was excellent. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. More
by almost3am
November 18, 2024
Donnie was so helpful throughout the whole process. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. More
by Tony
Employees Worked With
Donnie
November 17, 2024
We had a wonderful experience at Bill Jacobs BMW, Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Th Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Thank you! More
by lebeck2892
Employees Worked With
November 16, 2024
Jessica and Shaun were very knowledgeable and kind during the purchasing process. They answered all our questions and the delivery of our car was flawless the purchasing process. They answered all our questions and the delivery of our car was flawless More
by Laurawitt68
November 13, 2024
Christian was funny, professional, and he worked with my entire family to ensure our needs were met. This was the easiest, most transparent, and best vehicle transaction I have made. entire family to ensure our needs were met. This was the easiest, most transparent, and best vehicle transaction I have made. More
by danielabraham15
November 12, 2024
Bill Earnest is a fantastic sales rep for this company. He went beyond making this a wonderful experience for us. Followed through with an issue, got it resolved within a timely matter. He went beyond making this a wonderful experience for us. Followed through with an issue, got it resolved within a timely matter. More
by flipit0007
Employees Worked With
