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Bill Jacobs BMW
Naperville, IL
3,289 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,289 reviews
November 13, 2024
Christian was funny, professional, and he worked with my entire family to ensure our needs were met. This was the easiest, most transparent, and best vehicle transaction I have made. entire family to ensure our needs were met. This was the easiest, most transparent, and best vehicle transaction I have made. More
by danielabraham15
November 13, 2024
Wonderful dealership that always takes the best care of their customers. They go above and beyond to help in the service department. Thanks Donnie!!! their customers. They go above and beyond to help in the service department. Thanks Donnie!!! More
by Anita
Employees Worked With
Donnie
November 12, 2024
This was the best car buying experience I've had in my life. The facility is beautiful. The staff is fantastic. From the moment you walk in the door you're greeted, and if you have an appointment, you're life. The facility is beautiful. The staff is fantastic. From the moment you walk in the door you're greeted, and if you have an appointment, you're brought where you need to be immediately. The car purchasing process was smooth and enjoyable. Husain Sheikhani was a true professional. He showed me the vehicle I was interested in but also presented additional options (without trying to sway my decision). I greatly appreciated he's sales approach. He did something many sales reps (in all industries) often fail to do and that is ask questions first, make statements second. He was knowledgable and provided me the necessary information to make an informed decision. I except I'll be a Bill Jacobs and Husain Sheikhani customer for life. More
by Mike Fatigati
November 12, 2024
Bill Earnest is a fantastic sales rep for this company. He went beyond making this a wonderful experience for us. Followed through with an issue, got it resolved within a timely matter. He went beyond making this a wonderful experience for us. Followed through with an issue, got it resolved within a timely matter. More
by flipit0007
Employees Worked With
November 12, 2024
Alex Flinn was great. There were no issues and no complications while my car was in for service. Alex made sure that they only hand wash my car and that the technicians ke There were no issues and no complications while my car was in for service. Alex made sure that they only hand wash my car and that the technicians keep the interior clean. Everything was perfect. More
by Kate
Employees Worked With
Alex Flinn
November 11, 2024
Giovanna made the purchase process a breeze. Although a recall caused a delay she kept me updated. Would recommend. Although a recall caused a delay she kept me updated. Would recommend. More
by r_lovelace
Employees Worked With
