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Bill Jacobs BMW
Naperville, IL
3,565 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,565 reviews
March 10, 2026
Very professional. Very hospitable. Offered us water. Very modern sales room. Joey was great to work with Very hospitable. Offered us water. Very modern sales room. Joey was great to work with More
by Bruce R Nelson
March 09, 2026
I’m recommending Alex Flinn. His friendly and honest personality goes a long way in this business. I can personally vouch for Alex as a reliable service advisor. His friendly and honest personality goes a long way in this business. I can personally vouch for Alex as a reliable service advisor. More
by Stacy
Employees Worked With
Alex Flinn
March 08, 2026
Thanks to David Reynosa and all of the good folks at BMW Jacobs in Naperville! Fair price on a spectacular vehicle -- quick processing and very knowledgeable. All the stars! Jacobs in Naperville! Fair price on a spectacular vehicle -- quick processing and very knowledgeable. All the stars! More
by Mark L
Employees Worked With
March 06, 2026
Recently bought X5 from this dealer. This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience. More
by Andy
Employees Worked With
March 06, 2026
The buying process was much more pleasant than the typical dealer experience. Mark was direct, straightforward and didn’t play those annoying dealer games. I was treated honestly and fairly. Delivery typical dealer experience. Mark was direct, straightforward and didn’t play those annoying dealer games. I was treated honestly and fairly. Delivery was great too. I was given a thorough tutorial of the X5’s extensive systems and the financing process was quick and efficient. More
by John H.
Employees Worked With
March 04, 2026
Alex made me feel comfortable and important. He walked me around the dealership and pointed out all the reasons for owning a BMW. Other than the driving experience, the service is just as great. He walked me around the dealership and pointed out all the reasons for owning a BMW. Other than the driving experience, the service is just as great. More
by Jake
Employees Worked With
Alex Flinn
March 03, 2026
This was one of the best experiences at a dealership. Alex Flinn my service advisor did an excellent job. I trusted his recommendations and his honesty with the vehicle repairs. Alex Flinn my service advisor did an excellent job. I trusted his recommendations and his honesty with the vehicle repairs. More
by Ricardo
Employees Worked With
Alex Flinn
February 28, 2026
I am a BMW family for many years. 3 year maintenance service was done with Service advisor, Kyle Clairmont. He gave us comfort, explained in detail about my car. On same day, I pur 3 year maintenance service was done with Service advisor, Kyle Clairmont. He gave us comfort, explained in detail about my car. On same day, I purchased another BMW. The sales person, Stefan Malm, is also an exceptional person to talk about new car. He is a knowledgeable person, kind young gentleman. I am so pleased to get the best service from BillJacobs BMW car dealer located in Naperville, Illinois. May this car dealer get prosper and keep doing best service to community. Sincerely Yours, Sang Han More
by SJH
Employees Worked With
