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Bill Jacobs BMW

Naperville, IL

5.0
3,446 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,446 reviews

October 30, 2025

I purchased a new, late year 2025 BMW 530i from Bill Jacobs. I was in the market for a sedan and Bill Jacobs as the Midwest largest volume dealer had the inventory. The purchase process was absolutely s More

by bobecahill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayyan Faisai, BMW Genius team and Anna Borzecki-Migut in Finance.
October 29, 2025

This is the second time I've purchased a vehicle at Bill Jacobs BMW, and both times they were extremely easy to work with. Great communication, always responsive, and fair. In my opinion, the best BMW deal More

by benjman25
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo E.
October 27, 2025

Alex Flinn’s honesty is why our family keeps servicing with Bill Jacobs. His insight and knowledge of the cars is outstanding. More

by Richard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 27, 2025

This was our 5th car purchased there and always a great/seamless experience between sales and financing! More

by mkennedy3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

Joshua Schneider, the Car sales advisor was an excellent help at this dealership. His prompt and clear communication throughout the process made the whole buying experience seamless. He guided us in selecti More

by Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Stefan Malm and BJ BMW were wonderful to deal with. First price was the best price and the support thru the ordering process was excellent. Delivery was easy and the support setting up our phones with More

by jayf82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Malm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Alex is my favorite to work with. He is so nice and makes it a comfortable service experience. I would recommend to anyone who owns a BMW to schedule with Alex More

by Tammy
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 23, 2025

Two thumbs up for the Bill Jacobs BMW service. Alex Flinn is great. The technicians are very helpful. More

by Yolanda
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 22, 2025

I was pleasantly surprised by the level of service Alex Flinn provides. The whole process of dropping off and picking up my vehicle was flawless. This is a very professional dealership and recommended by m More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 21, 2025

Alex Flinn creates the best service experience. He always allows for me to borrow a car for the day while my car is being repaired. Five star service More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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