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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,599 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,599 reviews

April 16, 2026

Best dealership in the area. Great staff members, and a lot of inventory to choose from. Service was great. Worked with Alex More

by Anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Apr 20, 2026 -

Bill Jacobs BMW responded

Hello Anil, we appreciate you taking the time to leave us this feedback.Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 20, 2026 -

Bill Jacobs BMW responded

Hi Anil, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2026

What a really pleasurable experience working with Alex. I feel more comfortable now operating my BMW thanks to Alex’s tutorial. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 17, 2026 -

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 17, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Big thank you to Alex Flinn. Being transparent with good honest intentions is high praise from me. I can honestly say that you made it a wonderful experience. More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 17, 2026 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2026

I’m so happy and excited to finally have found the right dealership. I first met with Alex Flinn a few days ago and was impressed by the level of detail he provided. It’s such a relief to have a reliable se More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 16, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2026

Josh was very attentive to our needs and very knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW. More

by Jimnachtwey3
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
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Apr 14, 2026 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

April 08, 2026

Service was above and beyond. Alex’s knowledge and professionalism is the pinnacle of BMW excellence. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 12, 2026 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 07, 2026

I highly recommend Alex from the service department. He is very knowledgeable, friendly, and makes a great experience. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 11, 2026 -

Bill Jacobs BMW responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2026

Incredible service. I purchased my BMW a few years back and regularly service with Alex Flinn. More

by Khanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Apr 11, 2026 -

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 05, 2026

Excellent service all around Very pleased with Bill Ernest’s professionalism and his advice and explanations throughout the purchase process. He went above and betound More

by A.kagalwalla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Bill Jacobs BMW responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 09, 2026 -

Bill Jacobs BMW responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left. More

by dcleaveland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

Apr 07, 2026 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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