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Bill Jacobs BMW

Naperville, IL

5.0
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,263 reviews

May 26, 2025

Everybody was very helpful and knowledgeable here. We were helped by Russ. Really recommend him. More

by kabra.sunidhi14
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I recently bought a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Jose Vargas was fantastic—helpful, kind, and genuinely a pleasure to work with from start to finish. He made More

by liz3303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Not pushy at all! Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. More

by Ali A
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Preston was phenomenal and got us the car of our dreams. He was very nice to work with. Answered all of our questions in a professional manner while also having fun because he knew this was a big purchase f More

by cschwab.2627
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick, Mo in Finance (didn't catch last name)
May 22, 2025

My wife and I had an outstanding experience yesterday at Bill Jacobs. We are true car enthusiasts and have bought lots of cars over the years. We've probably had 15 cars in 12 years and our car buying exper More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston O'Sadnick
May 21, 2025

Worked with Kevin to order my 2026 BMW X5. He made the process very enjoyable. It was awesome dealing with Kevin. I will definitely come back. More

by eddie2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

We had a great experience with Maggie B as our sales rep. She went Above and beyond to help us choose the best X7. She worked well with her team to make the deal work. They had a lot of vehicles to choose fr More

by rjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in finance
May 20, 2025

My first visit was great. I received a lot of information and the service writer Alex was nice to do business with. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 19, 2025

Bill Ernest was extremely helpful and made the entire process very simple. He was always available to answer questions. More

by Samina Mohajir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Very happy with my new X3 and with the buying process. Stefan was very helpful and made the entire process easy and stress free. More

by jjandjul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Malm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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