Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This was an excellent experience from start to finish. Stefan was incredibly knowledgeable, thorough, and easy to work with. He took his time explaining everything about the vehicle without ever making me Stefan was incredibly knowledgeable, thorough, and easy to work with. He took his time explaining everything about the vehicle without ever making me feel pressured, which I really appreciated. It was clear he genuinely wanted me to feel confident in my decision, and he went the extra mile to make sure I drove away completely satisfied. Rayyan, one of the BMW Geniuses, did a great job walking me through all the features and technology. He made everything simple to understand and personalized the setup so it was exactly how I wanted it. Gigi made the entire negotiation process feel smooth and stress-free. She was approachable, professional, and made what is usually the most uncomfortable part feel easy. Overall, a top-tier experience—highly recommend working with this team. More
Super professional service from my agent Jeff. He explained everything from start to finish and answered all my questions. The service technician's video of all the services provided was great. He explained everything from start to finish and answered all my questions. The service technician's video of all the services provided was great. More
Josh was very attentive to our needs and very knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW. knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW. More
Excellent service all around Very pleased with Bill Ernest’s professionalism and his advice and explanations throughout the purchase process. He went above and betound Ernest’s professionalism and his advice and explanations throughout the purchase process. He went above and betound More
Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left. very helpful! He made the experience smooth and was great at walking me through the features of the car before I left. More
Donnie. K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks More
Just picked up my vehicle from service. Very impressed at the level of professionalism. Alex Flinn had my paperwork ready to go and my vehicle pulled up front. I was in and out in about 5mi Very impressed at the level of professionalism. Alex Flinn had my paperwork ready to go and my vehicle pulled up front. I was in and out in about 5min. More
This was our first experience working with Bill Jacobs BMW. Kevin was introduced to us, answered all our questions, took us for a test drive, discussed next steps. Thorough, pleasant, informative througho BMW. Kevin was introduced to us, answered all our questions, took us for a test drive, discussed next steps. Thorough, pleasant, informative throughout the paperwork process, followed up with introductions to a technology person for step by step review if the new BMW technology. Very personable, friendly, knowledgeable in his role at the dealership. More
This was an amazing experience from start to finish. Very helpful salesman(Preston), easy to work with, friendly and knowledgeable. Made out 1st time buying a BMW truly an enjoyable experience, will def Very helpful salesman(Preston), easy to work with, friendly and knowledgeable. Made out 1st time buying a BMW truly an enjoyable experience, will definitely be working with them again. More
















